Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993.
A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as ...
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We are seeking a dedicated and detail-oriented individual to join our team as a Key Accounts Administrator. The successful candidate will be responsible for managing key accounts, ensuring customer satisfaction and retention, and providing administrative support to the sales team. The Key Accounts Administrator will play a crucial role in maintaining relationships with key clients, responding to sales inquiries, and coordinating sales activities.
Key Responsibilities:
Manage key accounts and build strong relationships with clients
Coordinate sales activities and support the sales team in achieving targets
Respond to customer inquiries in a timely and professional manner
Prepare quotes, proposals, and sales contracts for key accounts
Track sales data and prepare reports for management
Monitor competitor activity and market trends to identify opportunities
Handle customer complaints and resolve issues to ensure customer satisfaction
Assist with training and coaching sales team members on key account management best practices
Collaborate with other departments to ensure seamless delivery of products and services to key accounts
Qualifications:
Proven experience in key account management or sales administration
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Proficiency in MS Office and CRM software
Ability to work independently and in a team environment
Knowledge of sales techniques and customer relationship management principles
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