Job Opportunities at Bidvest Prestige

• Bidvest Prestige is a leading provider of integrated facilities management solutions in South Africa. We are currently seeking a Branch Manager to oversee operations at our East London branch.

Key Responsibilities:

• Manage day-to-day operations of the branch, including staff supervision, client relationships, and financial performance.
• Develop and implement strategies to achieve sales and profitability targets.
• Ensure compliance with company policies, procedures, and industry regulations.
• Monitor and analyze branch performance data to identify trends and opportunities for improvement.
• Lead, motivate, and mentor a team of staff members to deliver high-quality services and achieve performance targets.
• Build and maintain strong relationships with clients, suppliers, and other key stakeholders.
• Collaborate with other branches and departments to optimize resources and share best practices.
• Implement and oversee health and safety protocols to maintain a safe working environment.

Qualifications and Experience:

• At least 5 years of experience in a management role, preferably in the facilities management or related industry.
• Strong leadership and interpersonal skills, with a proven ability to motivate and inspire a team.
• Excellent problem-solving abilities and decision-making skills.
• Knowledge of financial management, budgeting, and forecasting.
• Ability to communicate effectively with diverse stakeholders at all levels.
• Proficiency in Microsoft Office and other relevant software applications.
• A valid driver's license and willingness to travel as needed.
   

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Job Summary:

• Bidvest Prestige, a leading provider of facilities management services, is seeking a dedicated and organized Toilet Hire Administrator to join our team in Eastern Cape. The ideal candidate will be responsible for coordinating and managing the hire of portable toilets to various clients, ensuring smooth operations and excellent customer service.

Responsibilities:

• Coordinate the hiring of portable toilets to clients, including scheduling deliveries and collections, processing contracts, and managing payments
• Maintain accurate records of all toilet hires, including client details, orders, and payments
• Communicate with clients to understand their requirements and ensure timely and efficient service
• Coordinate with drivers and logistics team to ensure timely delivery and collection of portable toilets
• Handle customer inquiries and resolve any issues or complaints in a professional and efficient manner
• Prepare reports on toilet hire activities, including revenue, expenses, and customer feedback
• Work closely with sales team to identify and pursue new business opportunities

Qualifications:

• High school diploma or equivalent
• Previous experience in a similar role, preferably in the facilities management or rental industry
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Proficiency in Microsoft Office suite
• Ability to work independently and as part of a team
• Valid driver's license

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Overview:

• Bidvest Prestige East Rand is seeking a highly motivated and experienced Operations Manager to oversee the day-to-day operations of our facility management services in the East Rand region. The successful candidate will be responsible for ensuring the smooth running of our operations, managing a team of staff, and maintaining excellent relationships with clients.

Responsibilities:

• Oversee and manage the day-to-day operations of our facility management services in the East Rand region
• Lead a team of staff, including supervisors, cleaners, maintenance workers, and security personnel
• Ensure that all operations are carried out efficiently, on time, and within budget
• Maintain excellent relationships with clients and address any issues or concerns in a timely manner
• Implement and maintain high standards of cleanliness, safety, and security in all facilities
• Monitor and report on key performance indicators and financial targets
• Develop and implement strategies to improve operations and increase efficiency
• Ensure compliance with all relevant health, safety, and environmental regulations
• Work closely with other departments to achieve company goals and objectives

Qualifications:

• Proven experience in operations management within the facility management industry
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Knowledge of health, safety, and environmental regulations
• Proficiency in Microsoft Office and other relevant software

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Job Overview:

• We are seeking a dedicated and detail-oriented individual to join our team as a Key Accounts Administrator. The successful candidate will be responsible for managing key accounts, ensuring customer satisfaction and retention, and providing administrative support to the sales team. The Key Accounts Administrator will play a crucial role in maintaining relationships with key clients, responding to sales inquiries, and coordinating sales activities.

Key Responsibilities:

• Manage key accounts and build strong relationships with clients
• Coordinate sales activities and support the sales team in achieving targets
• Respond to customer inquiries in a timely and professional manner
• Prepare quotes, proposals, and sales contracts for key accounts
• Track sales data and prepare reports for management
• Monitor competitor activity and market trends to identify opportunities
• Handle customer complaints and resolve issues to ensure customer satisfaction
• Assist with training and coaching sales team members on key account management best practices
• Collaborate with other departments to ensure seamless delivery of products and services to key accounts

Qualifications:

• Proven experience in key account management or sales administration
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Proficiency in MS Office and CRM software
• Ability to work independently and in a team environment
• Knowledge of sales techniques and customer relationship management principles

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Overview:

• The Client Relationship Manager at Bidvest Prestige is responsible for building and maintaining strong relationships with clients to ensure customer satisfaction and loyalty. The ideal candidate will possess excellent communication and interpersonal skills, as well as a proactive approach to problem-solving and conflict resolution.

Key Responsibilities:

• Serve as the main point of contact for assigned clients to address any inquiries or concerns
• Develop and implement strategies to enhance client satisfaction and retention
• Conduct regular meetings with clients to review service performance and identify areas for improvement
• Collaborate with internal teams to ensure client needs are being met in a timely and efficient manner
• Handle client complaints and resolve issues in a professional and timely manner
• Prepare and present regular reports on client satisfaction and key performance indicators
• Stay up-to-date on industry trends and best practices to provide clients with valuable insights and recommendations
• Identify opportunities for upselling or cross-selling additional services to existing clients
• Coordinate with sales team to onboard new clients and ensure a smooth transition process
• Maintain accurate and up-to-date client records in the company database

Qualifications:

• Proven work experience as a Client Relationship Manager or similar role
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office Suite and CRM software
• Knowledge of the facilities management industry is a plus
• A confident and professional demeanor
• Ability to work independently and as part of a team
• Strong attention to detail