Key Accounts Manager at NECSA

Key Performance Areas

Sales and Marketing strategies Portfolio: Specialty products & Surface fluorination

• Market & Business intelligence
• Evaluate Strategic Positions
• Socio & Regulatory landscape
• Manage increased value chain of existing products
• Product & Customer Strategies
• Trends and Market intelligence to support Pelchem strategic growth plan.
• Identify new opportunities for Pelchem business (new products and/or new markets)
• Scan market place for changes in regulations, geographical initiatives that can influence Pelchem's Sales and
• Marketing strategies.
• Pro-actively determine threats & opportunities & risks to Pelchem Business
• Product value increase for higher revenues
• Expand customer offering
• Compile with inputs from SCM, Production, Logistics, Suppliers, Finances
• 14 Domestic customers, 1 International toll contract, > 10 small International customers
• MR 80 - 90 Revenues

Sales and Marketing Management

• Coordinate Customer Service Management (CSM)
• Achieve sales budget
• Meaningful customer strategies & relationships
• Visits & contact reports
• Service & Logistics
• Debtor collection
• Compliance to customer requirements
• Customer satisfaction
• Effective administration
• Lead negotiation & implement through CSM
• Effective contract negotiation and management
• Identify & follow through with new customers
• Product price negotiations
• Compile & maintain Sales contracts.
• New customers
• Manage Sales & Marketing of the product portfolio
• Ensure effective CSM implemented

People Management

• Establish KPI
• Performance reviews
• People development
• Succession planning
• Perform a mentoring and coaching role for staff reporting into this role.
• Participate in indirect reports
• Mentorship

Production Management

• Effective product support in conjunction with CSM & other experts in Pelchem
• Technical
• Regulatory compliance
• Quality
• Safety

Financial Management and Budgeting​​​​​​​​​​​​​​

• Compile detail sales budget
• Measure and Manager expenditure
• Compile sales budget
• Compile expenses budget

Administration

• Compile sales and revenue reports
• Compile management reports wrt opportunities, risks & threats
• Ensure procedures, standard work instructions & systems effectiveness of the function by CSM
• Systems & Procedures
• Reporting

QUALIFICATIONS AND EXPERIENCE:

Minimum Qualification Requirements:

• Tertiary qualification (HND or Degree) in Sales & Marketing or Commercial or Chemistry/Engineering, supported by sound base of chemicals.

Minimum Experience Requirements

• Minimum 10 years’ experience with 5 years in a chemical sales and marketing role.