Key Accounts manager at Watershed Consulting

MAIN PURPOSE

• To develop global and regional Strategic Accounts and National Contracts with strategic customers that fall within the Engine industries that we serve e.large mining houses and transport companies etGrow market share in conjunction with existing distributor network.

KEY PERFOMANCE AREAS

• Management of the National Contracts team (DFSPL - EAFM)
• Sales – Securing of National supply contracts
• Contract development and management
• Ensuring contract compliance
• Technical support
• Customer service
• Developing of key staff and distributor staff responsible for servicing contracts for DFSPL as well as on DFSPL’s behalf.

DUTIES AND RESPONSIBILITIES

• Effective management and development of the National Contact team within Engine Aftermarket
• Develop strategies to increase company market share in specific assigned customers and to identify key accounts and expand business to these customers for both regional and global strategic accounts.
• To prepare and submit tender documents / quotations for customer or project proposals
• Liaison with legal counsel on terms and conditions may be necessary and when required
• To provide overall technical support to the complete range of products to contract customers and distribution channels responsible for servicing these contracts
• Monitor and control contracts and pricing in conjunction with product data management
• Monitor and control contractual obligations in line with supply contracts and agreements
• Monitor and manage margins for Strategic Accounts in alignment with EAFM objectives
• Ensure that selected distribution channels are in compliance with contractual obligations
• Present and negotiate supply proposals to assigned, legible customers
• Measuring & reporting of staff performance
• Identification & justification for required resources within the National Contracts set-up to support growth.
• Development of systems and procedures in order to streamline activities that are required for effective execution of the supply contracts (Existing & new).
• Ensuring compliance of customer site requirements i.contractors files and safety requirements
• Supporting global strategic account initiatives including monthly reporting and conference calls
• Preparation of monthly reports and data to present to customers or senior management within DFSPL for existing and new contracts.
• Liaising with Supply Chain to ensure that adequate inventory levels are maintained to meet contractual requirements.
• Ensure that invoicing for offsite contracts are complete and accurate
• Ensure that price increases are implemented timeously for contracts that are serviced by distribution channels to prevent margin erosion
• Full adoption of selling tools and processes e.CRM, IMPAX, Catalyst and E Commerce etc

JOB REQUIREMENTS

• Technical Diploma (Mechanical Engineering / Business Management)
• Proven technical sales track record
• Good filtration knowledge will be advantageous
• Experience in the mining industry would also be beneficial
• Relevant experience of more than 5 years
• Computer literacy with at least intermediate or advanced capabilities in MS Excel
• Excellent communication (both verbal and written) and presentation skills
• Customer focused
• Extensive travel as and when required