Lamproom Administrator at Schauenburg Systems

Purpose of the job:

• To asist in providing quality services and safe operation of Lamproom equipment and tools for health, safety and productivity in the mining sector.

Lamproom Administrator responsibilities are:

Vision, Mission and Values

• Comply with and actively promote the desired culture of the organisation and its Policies, Procedures and Code of Conduct.

Relationships

• Ensure effective and mutually beneficial relationships are developed and maintained through effective contribution to and mcommunication with members of staff, supervisor and customers

Planning

• In consultation with the supervisor and other appropriate members of staff, identify areas for improvement within area of responsibility and develops options for consideration including prioritising implementation issues.
• Prioritise own day to day work activities in line with the needs of the Administration function.

Administration – Operational Activities

• Continuously managing and controlling the purchasing and deliveries of orders as per site requirements.
• Coordinating all site specific training requirements
• Ensuring that all site equipment is on asset register
• Accountable for the entire stock control function as per site requirements.
• Oversees that sufficient stock is available to meet with customers demand. The required stationary and tools are in stock as required by the service technicians / Lamprooms.
• Responsible for stock counts.
• Manage and control all costs, expenses etc. which affect the cash flow of the business e.g. equipment, overtime, internal ordering
• Ensure maintenance and service invoices are sent
• to the relevant persons for authorization approval.
• Ensure all POD’s received are returned to Rustenburg Branch in a timely manner.
• Provide support services for various staff including typing, photocopying, binding, laminating, faxing and filling documents.
• Ensure all filing are kept up to date and accurate.
• Ensure all documentation that are sent to any person internal and external are correct and done in a professional manner.
• Assist with quotes to customers.
• Answering telephones
• Completion of required documentation, reports and paperwork for the mine, customers, and Supervisor.
• Register of all pre-numbered documentation to be maintained as per ISO requirements
• Capture of field service reports (All product definitions e.g. GDI, Safe-Lites, SCSR, PDS, special equipment etc.)
• Maintain housekeeping for areas within responsibility

Support

• Liaise with other Lamproom employees, and customers on the site to assist in ensuring quality and safety of work and that contractual obligations are met
• Liaise with visitors, clients, staff and others to assist with general enquiries.
• Keep supervisor updated of all unresolved and/or potential problems that would negatively affect the customer or our company.
• Feedback on a regular basis to Supervisor

Continuous Improvement

• Participate as appropriate in quality programs implemented across the company.
• Proactively identify and implement innovative solutions to identified needs to enhance the operational effectiveness of the Administrative function
• Generate ideas for growth and further development of the company

Work, Health and Safety

• Adhere to all customer safety regulations at all times
• Complies with and actively promotes Company Health and Safety policies, practices and procedures.
• Ensure medical and inductions are valid.
• Use of personal protective equipment.

Quality Management System

• Comply with the Company’s Quality Management
• System, Procedures, Practices and Policies.

Community Relations

• Ensure all interactions within the community portray the Company as a professional services provider to mining sectors
• Other duties that may be required from time to time to allow the site administrator to perform in the position for the good of the organisation.

Credentials / Knowledge required for the position

• Matric
• Office administration diploma / certificate will be an advantage;
• At least 3 years’ experience in an administration role
• Good computer skills (Microsoft package).

Skills and Attributes for the position

• Clear verbal and written communication skills;
• Be able to work in a team;
• Problem solving;
• Good organizer,
• Conflict Management;
• Diligent;
• Pro-active;
• Well groomed;
• Trustworthy;
• Reliable;
• Mathematics and numeracy;
• Self-discipline;
• Medically fit.