Lead, Business Service - Johannesburg at Standard Bank Group

JOB DESCRIPTION

• Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service (understanding all applications, systems, vendors etc. that form part of service); setting the service strategy, and planning roadmaps that will cover non-functional requirements and improvement of service.

QUALIFICATIONS

• First Degree in Information Technology

Experience Required
Technology & Operations

• Delivery Enablement
• 8-10 years experience
• Require Business Partner service and support expertise and knowledge.
• Financial analysis knowledge and knowledge of service pricing methods and techniques.
• Global mind-set with the ability to develop strategy and translate it into actions and deliverables.
• Strong understanding of the business climate and technology needs in company locations globally
• Agile working practices and LEAN & SCRUM proficiency.
• Exposure and knowledge of all aspects of ICT management and delivery.

ADDITIONAL INFORMATION

Behavoiural Competencies:

• Generating Ideas
• Exploring Possibilities
• Developing Strategies
• Providing Insights
• Articulating Information

Technology Competencies:

• Knowledge of Banking & Financial Service
• Service Level Management
• IT Risk Management
• Service Management Processes
• Information Security Management
• Financial Management (Financial)
• Vendor Evaluation and Management
• Checking Details