Lead Data Scientist at Boldr

Description
WHAT IS YOUR ROLE
We are actively building out our Data Science capabilities and are looking for somebody that is incredibly smart, ferociously hard-working, naturally collaborative and wonderfully curious to join us as a Lead Data Scientist.

You’d start out working with our Leadership team understanding our Clients and Company vision. Then, you’d dive in and start working with our Operations team to configure Reporting Dashboards using Data Visualization Software. You will also need to be familiar with SQL and Python. The role will entail learning new tools, languages, and applications which requires a curious mind and an ability to stay self-motivated.

You are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of a team member, as well as coordinate with clients from time to time. You will also be working with the Service Delivery Manager and the People Team to identify growth and development opportunities for the team members.

WHAT WILL YOU DO

• Learn how to build, edit and configure dashboards in Data Visualization Software
• Report out on process proficiencies and deficiencies
• Collect data by using a scripting language such as SQL
• Identify, analyze and interpret trends in complex data sets to drive business decisions
• Design, develop, implement, and maintain data visualizations
• Present findings effectively to clients, team members and management
• Experience in working on scalable cloud-based data science environments such as Google Cloud Platform
• Leverage proficiency of existing languages and tools required for data analysis including but not limited to: Google Sheets, SQL, Tableau, R and Python
• Assist in any special projects as needed

People Development

• Identify growth and development opportunities for team members to enable career progression and self-development
• Monitor and assess team members’ performance, and provide timely feedback through regular coaching through the Employee Discussion Log and Quarterly Performance Appraisals
• Helps in culture building particularly in embracing our Core Values and exemplifying what a Boldr leader should be

Team Management

• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases
• Ensure that team members are properly trained and working consistently to meet client needs
• Ensure that the team meets company and client-specific KPI targets through product/service training

Internal Coordination

• Work with the People Team to make recommendations for their team member’s career advancement based on their personal aspirations and learning needs
• Relay consistent issues to Service Delivery Manager in a timely and efficient manner

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes
• Demonstrate mastery on the company and client’s offerings (i.e. its product and services)
• Understand, investigate, and solve any complex client requests or complaints
• Identify opportunities for continuous improvement and scaling growth, in coordination with the Service Delivery Manager

Requirements

YOU HAVE…

• Bachelor's/College Degree in Science, Technology, Engineering or Mathematics
• Previous experience building Dashboards is a plus
• Three years of supervisory experience in a related field
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
• Excellent verbal and written communication skills
• An ability to understand and communicate complex ideas to clients
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to accept feedback gracefully and with an open mind
• Customer orientation and ability to adapt/respond to customers with diverse backgrounds

Benefits

• Salary + Benefits