Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to pl...
You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).
In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center space.
Duties include:
Hardware troubleshoot in servers which are not live with an AWS technician's supervision
Understand the importance to meet SLA’s against assigned trouble tickets
Follow the AWS technician's during network troubleshooting
Replace Media (SSD/HDD) according with AWS Data Tech guidance
Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
Interact with third party vendors & contractors who are working on site
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