Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
go to method of application »
- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- PSIRA registered - Grade C
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Driver's license
- Own Vehicle
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
go to method of application »
- The above position is vacant at our Cape Town Branch. The overall purpose of this position is to ensure that Cash in Transit (CIT) operations are conducted according to planned procedures and schedules.
Minimum Requirements:
- Clear criminal record
- Valid driver’s license - code 10 drivers license (C1) with PDP is an advantage
- Own transport is an advantage
- Valid PSIRA accredited at least with Grade C
- Cash in Transit certificate
- Completed firearm training in handgun
- SAPS competency certificate
- Computer literate (compulsory)
- Prepared to work overtime regularly
- At least 5 years’ experience in Cash in Transit industry / Security industry or similar role (advantageous at FSG)
- CIT management/supervising experience and knowledge of HR/IR is an advantage
- Knowledge of ISO 9001:2015 quality management and its requirements
- Strong planning, leadership, organisational skills and interpersonal skills
Key Performance Areas (not totally inclusive):
- Responsible for all operational issues to the entire client base of his/her region – through daily communication/ instruction giving and follow up with employees
- Ensure all clients are serviced as per contractual requirements
- ATM Operations specialist with regards to client service, risk management and reporting.
- Staff and client retention
- Risk management
- Ensure all administrative responsibilities relating to daily operational requirements are complete
- Full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.
- Accident prevention and reporting
- Assist the crew in loading and unloading of consignments when needed
- Carryout Security drills and maintain security awareness
- Take preventative actions towards any suspicious activity
- Liaise management and all staff
- Maintain good relations between the Branch and the client with regard to services rendered
- Ensure security and manage movement of CIT schedules during transit
Other Personality Attributes:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Pay attention to detail
- Customer service and relations
- Willing to work overtime
- Numeric skills
- Planning and organising skills
go to method of application »
- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- PSIRA registered - Grade C
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Driver's license
- Own Vehicle
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
go to method of application »
Experience, Requirements and Qualifications:
- Matric/Grade 12 Certificate or equivalent.
- Afrikaans & English speaking, writing and understanding
- Computer literate - email, Word, Excel, PowerPoint, est.
- Must be willing to attend incidents and meet with clients afterhours when required.
- Must be PSIRA Registered and Accredited (Min Grade B) Grade A preferred.
- Valid Driver’s License with own reliable transport is required.
- At least 10 years’ experience in the security industry.
- At least 5 years’ experience in the Operational Security Management structure.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- No criminal record or any pending cases.
- Extensive knowledge on HR and IR Policies and Procedures.
- Strong leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Must have sound knowledge of ISO 9001:2008 Quality Management System and its requirements.
- Financial skills, Budgeting and knowledge of financial reports.
- Sound Planning and Administration skills a must.
- Excellent client liaison skills are critical.
Job Description / Key Performance Areas: (Not totally inclusive)
- Managing several Operations Managers in allocated areas to ensure that contractual requirements are met as stipulated by the Clients.
- Maintaining good relations between Fidelity Security Services Group and the Client with regards to security services rendered.
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the clients.
- Constantly evaluating the services levels provided and making recommendations to the client regarding the improvement of services.
- General management and supervision of Operations Managers and supervision of Security staff to ensure that required performance is met at all times.
- Dealing with all required administration matters.
- Liaising daily with Management and Senior Management on various operational matters.
- Ensuring that all HR and Payroll related queries are dealt with promptly.
- Submitting relevant weekly / monthly incident and general reports as required by Management
- Formulate disciplinary action and attend to CCMA matters.
- Manage vehicle fleet, attend to and investigate all vehicle accidents, complete accident reports and complete all WCA Claims.
- Manage firearm registers and controls with support of Armory. Investigate firearm incidents.
- Liaising daily with Regional Management on various Operational matters.
- Must have sound knowledge of the ISO9001:2008 Management System.
Competencies Required and Personality Attributes:
- Assertiveness.
- Strong leadership abilities and Management competencies.
- Presenting and communicating information.
- Driving and Managing change.
- Persuading and influencing.
- Innovation and change.
- Goal Setting and Organizational Skills.
- Deadline and Results Driven.
- Customer/Client focus.
- Teamwork.
- Development of others.
go to method of application »
- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
- Basic Ambulance Attendant
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
go to method of application »
- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- PSIRA registered - Grade C
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Driver's license
- Own Vehicle
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
go to method of application »
Overall purpose of the job:
- To complete Tracking devices installations to the highest quality and within the required timelines.
Duties & Responsibilities:
- Complete hardware installations to the highest quality and within the required timelines
- Repair, Maintain and Installation of Tracking Systems
- Offer product support onsite and remotely
- Dealing with technical and client queries
- Assist with technical evaluations and repairs
- Management of stock and tool of trade vehicle
- Providing comprehensive feedback to internal role player
Minimum qualifications and experience:
- Matric
- Driver’s license (code B),
- Trade test in motor electrical electronics or similar preferred,
- Auto-electricians qualification advantageous,
- At least 3 years’ experience in the fitment of vehicle tracking equipment
Attributes:
- Action orientated
- Good fault finding skills
- Attention to detail
- Problem Solving
go to method of application »
Job Description
Key performance area:
- Answering Switchboard and direct calls
- Customer liaison and telephonic enquires
- Attend to visitors and job applicants calling at the office
- Aim for first time resolution
- Ensure that daily target are achieved – on quality and quantity
- Customer focus
- Interpersonal savvy
- Approachability
Qualifications, experience and other competencies
- Matric Certificate.
- Minimum of PSIRA Grade C
- NKP registered
- Proficiency in Microsoft Word, Outlook, SAP as well as Excel
- Strong command of English
- Ability to liaise professionally with personnel at all levels
- Must be able to work under pressure
- Own transport is essential
- Must reside in Balito/ Inanda or surrounding areas.
Method of Application
Use the link(s) below to apply on company website.
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