Lead: UX Designer at Capitec Bank

Purpose Statement

• To develop, evaluate, implement and influence world class User/Client Experience (UX) design for digital platforms whilst conforming to the Capitec brand fundamentals to optimise the client experience. 
• To constantly enhance user experience through usability studies, contributing to translating feature requirements into interactive and visual designs across platforms, and work closely with Technology teams and User Interface (UI) Designers, and/or creating.
• To lead and coordinate the UX team and ensure the team of UI/UX specialists are connected to clients’ needs, business requirements and technology stack, provide a clear direction for the UI/UX team, and take responsibility for the actions, projects and people. 

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification

Knowledge and Experience

Knowledge:

Minimum:

Knowledge of:

• Sketch, Figma or similar 
• Prototyping using InVision or similar 
• Thorough understanding of simplified user-centred design methodologies 
• Understanding of Google Material Design 

Ideal:

• Knowledge of psychology and/or anthropology (as it pertains to CX/UX principles)
• Agile practices 

Experience:

Minimum:

• At least 8 years’ experience in UX design for mobile devices and web
• At least 8 years’ experience in digital
• Proficiency in Sketch, Figma, Adobe XD, or something similar 
• Prototyping experience in InVision or similar
• Thorough experie8nce in user journeys and wire-framing
• Experience with design patterns and standards
• Experience in crafting beautiful interfaces for mobile and web
• A digital portfolio and/or links to products involved in 
• Experience collaborating with business stakeholders and developers 

Ideal:

• At least 2 years’ experience in the financial sector
• Strong creative background to support UX methodologies
• Agile software development background
• Experience in usability testing
• Portal and dashboard design experience to ensure the solution meets client expectations 
• Analytics background 
• Passion for interaction design and animations 

Skills

• Communications Skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Presentation Skills
• Problem solving skills

Additional Information

• Clear criminal and credit record