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  • Posted: Oct 8, 2025
    Deadline: Oct 22, 2025
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  • Eskom generates approximately 95% of the electricity used in South Africa and approximately 45% of the electricity used in Africa. Eskom generates, transmits and distributes electricity to industrial, mining, commercial, agricultural and residential customers and redistributors. Additional power stations and major power lines are being built to meet rising e...
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    Learner Intern Non-Technical

    Introduction

    • Eskom is looking for 5x learner Diplomats to undergo a Training Programme in the Contact Centre. Business Unit: LimLanga Cluster Position/Task Grade: L06

    Job description

    Skills and Competencies Required:

    • Ability to deal with stress
    • Planning and organising skills
    • Customer service and product skill
    • Telephone skills
    • Computer skills
    • Communication skills
    • Effective Time management

    Key Responsibilities

    • Handling inbound interactions
    • Handling back-office activities (Non-Technical Dispatch and follow-ups)
    • Handling Multi-media activities and Outbound (proactive customer interaction) Campaigns
    • General Customer interaction and service improvement
    • Support Marketing, Sales and Customer Service Processes
    • Vending, Prepaid and Easy pay

    Minimum requirements

    Qualification(s): 

    • National Diplomain Marketing/ Finance/Commerce/Engineering/ Social Science/Business Management/Customer Service at NQF6 with 240

     

    Apply by: 17 October 2025

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Eskom Communications on eskomcareers.ci.hr to apply

    Build your CV for free. Download in different templates.

  • Send your application

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