Learning and Development Manager - Midrand at Dis-Chem Pharmacies

Minimum Requirements…

Essential:

• Tertiary Qualification in Human Resources, Industrial Psychology or a related field
• Minimum 5 years learning and development experience
• 3 Years Managerial experience

Advantage:

• Post-graduate degree in relevant field or ETDP
• Previous experience in the Retail/FMCG/Logistics industry

Job Specification...

Strategic Learning & Development Leadership:

• Lead the implementation of Dis-Chem's learning and development strategy, ensuring alignment with overall business objectives and priorities.
• Provide direction to the Learning Partners and other key stakeholders to ensure the delivery of impactful learning solutions.
• Act as a thought leader in learning and development, bringing innovative ideas and best practices to the organisation.
• Leverage technology to create and manage an integrated learning ecosystem, incorporating eLearning, mLearning, and other cutting-edge digital tools.

Governance and Compliance:

• Ensure that all learning and development activities align with Dis-Chem's learning and development governance framework, adhering to relevant policies, procedures, and best practices.
• Regularly review and update the Dis-Chem learning and development governance framework to reflect current business needs, industry standards, and regulatory requirements.
• Educate and guide internal and external stakeholders on Dis-Chem's learning and development policies and procedures to ensure consistent application and understanding thereof.
• Ensure compliance with national regulations, including (but not limited to) BBBEE, skills development legislation, and other relevant labour laws.
• Maintain strong relationships with Sector Education and Training Authorities (SETAs), the Quality Council for Trades and Occupations (QCTO), and other regulatory bodies to ensure adherence to sector-specific requirements.
• Oversee the compliance of learning vendors and external partners with organisational, sectoral, and national learning and development standards.
• Prepare and submit all required compliance-related reports, such as BBBEE scorecards and SETA documentation, to relevant authorities and stakeholders in a timely manner.
• Review BBBEE scoring results, partner with relevant stakeholders, identify areas of improvement and compile action plans to ensure continued improvement.
• Identify and mitigate risks related to non-compliance in learning and development, ensuring the organisation remains fully compliant with applicable laws and regulations.

Learning Needs Analysis:

• Lead the annual Learning Needs Analysis (LNA) process in Retail, DC & Security ensuring alignment with talent development, succession planning, and strategic business objectives and capability needs.
• Validate and prioritise development needs in consultation with relevant stakeholders, ensuring they align with current and future organisational capability requirements.
• Ensure the continuous improvement of the LNA process through monitoring, feedback, and industry benchmarking.

Learning Solution Design & Development:

• Oversee the design, development and curation of blended learning solutions that are innovative, scalable, and aligned with Dis-Chem's values and strategic goals.
• Collaborate with internal and external stakeholders (including relevant governing bodies) to ensure learning solutions are fit-for-purpose and within budget.
• Lead the design of relevant talent pipeline programmes (e.g. trainee managers) to proactively address organisational talent needs.
• Lead the design of comprehensive onboarding solutions and processes.
• Evaluate and enhance the quality of learning solutions to ensure they deliver measurable business outcomes.

Learning Delivery:

• Manage the effective and efficient delivery of all learning programmes, ensuring they are delivered on time within scope and budget.
• Oversee the implementation of critical programmes such as Learnerships, Internships, Graduate and talent pipeline programmes.
• Ensure the consistency and quality of learning delivery.

Learning Evaluation:

• Implement a comprehensive evaluation framework to assess the effectiveness of learning initiatives.

• Analyse learning evaluation data to measure the impact of learning on organisational performance and provide recommendations for improvement based on thematic insights.
• Report the impact of learning initiatives to relevant senior stakeholders, highlighting successes and areas for development.

Stakeholder Management:

• Build and maintain strong relationships with key internal and external stakeholders, including HR leaders, business units, and external partners.
• Ensure effective communication and collaboration between the learning function and other parts of the business.
• Serve as a trusted advisor to management and senior leadership on all matters related to learning and development and drive continued focus on leveraging learning and development initiatives to build a high-performance culture throughout the organisation.

Reporting & Compliance:

• Ensure compliance with B-BBEE and Skills Development requirements and offer appropriate guidance and education on learning and development to internal stakeholders.
• Ensure accurate and timely reporting of all learning activities, including compliance with SETA, BBBEE, and other regulatory requirements.
• Oversee the administration and accurate data management of all learning initiatives to ensure compliance with all relevant legislation and quality standards.
• Provide comprehensive monthly reports, highlighting key learning metrics and related insights. Leverage data and analytics to inform talent decisions and measure the impact of learning initiatives.
• Contribute to consolidating and submitting the Workplace Skills Plans (WSP) and Annual Training Reports (ATR) for the Dis-Chem Group.

Budget Management:

• Manage and oversee the annual learning and development budget for Retail, DC and Security ensuring alignment with the organisation's financial objectives and strategic priorities.
• Monitor and control expenditures, ensuring all learning initiatives are delivered within budget and provide maximum return on investment.
• Partner with Finance and other relevant departments to ensure accurate budgeting, forecasting, and financial reporting for all learning and development activities.
• Identify cost-saving opportunities and make recommendations for more efficient use of resources without compromising the quality of learning solutions offered.
• Ensure transparency and accountability in the management of learning and development funds.

Continued Professional Development:

• Stay current with industry trends, best practices, and emerging technologies in learning and development.
• Encourage and support the professional development of the Learning Partners and other team members.
• Foster a culture of continuous learning and development within the organisation.

People Leadership:

• Provide inspirational leadership and direction to the Learning Partners, fostering a high-performance culture within the team.
• Develop and mentor team members, ensuring they have the necessary skills and opportunities for growth to excel in their roles.
• Regularly review Learning Partner performance and set clear objectives and development plans for each team member.
• Promote a collaborative and inclusive team environment, encouraging innovation, open communication, and continuous improvement.
• Manage team resources effectively, ensuring the right skills and capabilities are in place to meet the organisation's learning and development goals.
• Lead by example, demonstrating Dis-Chem's values and fostering a culture of respect, integrity, and accountability.

Competencies...

Essential:

• General Knowledge HR Principles, Skills Development Act, BBBEE, ODETDP & ADDIE process.
• Computer Skills – Microsoft Office, SAP SuccessFactors, SETA Systems & Articulate/Storyline.
• Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Identifies, collects, and organises data for analysis and decision-making.
• Presents a clear vision about what needs to be achieved. Understands and analyse current position and resources required to execute.
• Communicates in a confident and forceful manner in order to achieve the required goal without being aggressive.
• Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect.
• Demonstrate an underlying drive to ensure that quality is not compromised. Corrects mistakes and takes action to ensure they do not re-occur.
• Adapts to changing business needs, conditions, and work responsibilities. Able to effectively deal with change and diverse people.
• Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable.
• Manages employees in ways that improve their ability to succeed on the job.

Special conditions of employment...

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport
• Occasional traveling

Remuneration and benefits...

• Marketed related salary
• Medical aid
• Provident fund
• Staff account