Learning and Development Officer at Core Group

The Opportunity

• We are seeking a highly organised and detail-oriented Learning & Development Officer to support the end-to-end coordination and administration of our learning initiatives — with a strong focus on leadership development.
• This role is ideal for someone who thrives on structure, logistics, systems, and ensuring that learning experiences are delivered professionally and seamlessly in both in-person and virtual environments.

Key Responsibilities

Learning Programme Coordination

• Coordinate and administer leadership development programmes from planning to completion
• Manage schedules, candidate applications, programme communications, and documentation
• Coordinate venues, facilitators, catering, logistics, attendance registers, and learner support
• Maintain organised digital content and folder structures (Google Drive / LMS)

LMS Administration & Learning Support

• Upload and manage course materials, slides, workbooks, and attendance records
• Track participation and maintain accurate training records
• Support assessment processes, including marking administration and feedback coordination
• Set up and host/co-host online sessions (Zoom, Teams, Google Meet)
• Provide live technical support and troubleshoot issues during sessions

Presentation & Communication Support

• Develop structured, professional learning presentations (Keynote / PowerPoint)
• Support internal L&D communications to ensure clear, consistent messaging
• Maintain dashboards, trackers, and learning journey records
• Support reporting related to programme progress and training metrics

Events & HR Policy Administration

• Coordinate quarterly internal events (e.g., Imbizo sessions)
• Ensure HR policies are updated, formatted correctly, and published on the LMS
• Support Skills Development Facilitator (SDF) activities
• Assist with WSP/ATR submissions and training register administration
• Maintain compliance with relevant SETA processes

Minimum Requirements

Qualifications

• Bachelor’s degree in Human Resources, Education, Psychology, or related field
• L&D / Training Management qualification (advantageous)
• SETA / ETDP accreditation (preferred)
• Knowledge of e-learning platforms / LMS (beneficial)

Experience

• 3–5 years’ experience in Learning & Development, training coordination, or HR support
• Experience in a fast-paced retail or tech environment (advantageous)
• Project coordination / project management experience
• SDF experience including WSP/ATR submissions (advantage)
• Working knowledge of SETA processes (advantage)
• Advanced MS Office skills (especially Excel and PowerPoint)
• Confident LMS administration
• Comfortable hosting virtual sessions (Zoom, Teams, Google Meet)
• Strong data tracking and reporting capability