Learning And Development Specialist at PPS

Job Advert Summary

The purpose of the role of the Learning and Development Specialist:  To design and deliver financial planning Content and Assessment that supports the Academy technical training and facilitate training programmes as well as assessment and moderation of the relevant programmes. 

Qualification:

• Bachelor’s degree or equivalent tertiary qualification  in Education or relevant field (CFP).
• Registered Moderator with Inseta.
• A minimum of a NQF 6 Financial Services Related qualification.
• ODETDP NQF 5 preferable.

Experience:

• A minimum of 10 years Industry Experience preferred
• A minimum of 3-5 years’ work experience in a financial planning Learning and Development role.
• Well-developed business acumen.
• Computer literacy:  MS Excel, MS Outlook, MS Word, MS PowerPoint, Visio.
• Experienced in Facilitation and digital learning.
• Having a proven track record of e-learning techniques and financial skills.
• Highly Desired: Project Management, Coaching & Facilitation skills.

Knowledge:

• Financial planning.
• Digital Astuteness.
• Knowledge of current and emerging learning technologies
• Organisational Diagnostics & Intervention.
• Change Management.
• Learning Management.
• Leadership Development & Coaching.
• Performance & Succession Management.
• Must be able to draft reports and make good written recommendations.
• Ability to supervising multi-disciplinary teams of staff.

Strategic Orientation:

• Ability to translate strategic objectives into effective implementation plans.

Decision Making:

• Applies judgement, and with careful consideration of all factors and consequences, makes informed and timeous decisions.
• Communicates decisions timeously.

Communication:

• Is articulate and communicates in a logical way and structures information to meet the needs and understanding of intended audiences.
• Expresses opinions, information and key points of view clearly and assertively.
• Anticipates and responds appropriately to the needs, reactions and feedback of an audience.
• Excellent writing and presentation skills.
• Ability to communicate with various stakeholders at all levels. 

Problem Solving:

• Solves problems with the intention of resolution for the benefit of the team and wider business.
• Analyses trends to identify areas for improvement.
• Attention to detail.
• Effectively manages conflicts across teams.
• Provides expert support in system and matters related development and content.

Service orientation:

• Seeks to understand customer requirements and aligns solutions to those needs.
• Empathetic and responsive to customer needs.
• Sets high standards for customer-focused delivery.
• Solution-driven with a sense of urgency.

Collaboration:

• Works co-operatively and builds productive relationships with people at all levels in the organisation in order to achieve objectives.
• Networks and shares information with individuals and groups within and outside of the organization.

Innovative Orientation:

• Establishes and maintains good relationships with customers, vendors, staff and colleagues at different levels in the organisation.

Planning and Organising:

• Delivers objectives within mandate including budget.
• Plans for effective and efficient delivery of projects in a service oriented manner

Negotiation Skills:

• Ability to navigate complex relationships and situations with a view to win-win resolution.

Interpersonal and Intrapersonal Skills:

• Results Focus and Initiative.
• Personal Mastery.
• Collaboration.
• Problem Solving.
• Decision Making.
• Sense of Urgency.
• Attention to detail.
• Research Skills.
• Project management.

Duties and Responsibilities    

• Design and develop the core and supplementary Academy programmes, ensuring they are aligned to clearly defined learning outcomes, learner needs and learning styles.
• Design and creation of digital learning solutions, including high-quality Learning content.
• Utilize multiple digital channels and opportunities to interface with end users during training to help shift the organizational culture to be engaged in the digital transformation.
• Actively integrate learning strategies with digital learning solutions to create and sustain a digital learning experience.
• Support the implementation and execution of a digital learning strategy across the business.
• Design content, materials, media and testing, including creating the design templates.
• In collaboration with internal and external stakeholders, drive seamless integration of new learning digital platforms in the business to maximise the end user experience.
• Develop innovative learning content that supports the Academy’s strategy towards a hybrid delivery approach, including e-learning and other digital learning tools.
• Develop, implement and maintain assessment and moderation framework and tools to enable accreditation of learners ensuring that SAQA principles of assessment and moderation are adhered to.
• Establish and implement high quality design standards and ensure all programmes aligned to digital practises.
• Evaluate the effectiveness of the designed curriculum and review accordingly.
• Develop learning and  development career path, with minimum standards and supporting development content.
• Incorporate  customer feedback in content design to ensure continued relevance and responsiveness to business and other customer needs.
• Facilitate learning and development interventions when required.