Learning & Development Coordinator at Vector Logistics

Job Purpose

• The L&D Administrator is responsible to attend to day-to-day administration activities within the Learning Function namely: Performs basic LMS administrator tasks; Organizes and administers registration, enrolment and attendance register capturing activities; compiles training materials and instructional aids, arranges for equipment setup, refreshments, etcetera for learning events; produce training reports and statistical data; collects information on training needs and skills requirements; printing of certificates and administer workflow processes for the payment of invoices and related transactions.

Key Responsibilities
Learning Administration

• Provide administrative support in the planning and delivery of a large volume of learning and development events.
• Obtain & collate training provider information for vendor approval.
• Track training documentation ensuring that Attendance Registers & associated costs are captured into the HR Management system.
• Generate certificates of attendance for in-house training events.
• Prepare learning and development materials to a consistently high standard and ensure that they reach the delegates/facilitators within agreed timescales. i.e. Learner manuals.
• Co-ordinate and prepare new employee on-boarding packs.

Learning Program Implementation

• Schedule staff to attend internal and external learning events in accordance with the wider learning and development strategy (focus on A-B Band OR specific projects allocated)
• Communicate program requirements and details to employees and training providers within agreed timescales.
• Co-ordinate learning event arrangements; including venue, travel and catering requirements for a large volume of learning and development events in compliance with organizational policies and procedures.
• Set up training rooms, as required, for learning events.

Learning Systems Quality Assurance

• Basic LMS Learning Administrator tasks
• Produce and maintain large volumes of accurate electronic and manual learning and development records in compliance with organizational policies and procedures.
• Collect training information for audit purposes. BBBEE, Seta etc.
• Ensure learning administration and record keeping is up to date and accurate.

Stakeholder Relationships

• Interacts with multiple service providers to obtain invoices and to action the payment thereof.
• Interacts with internal clients to track attendance registers of learning interventions.
• Bursary and Student Administration (interns, apprentices, bursaries, company assisted studies)
• Maintain all student records and correspondence.
• Handle the administration of student applications and vacation work.
• Ensure student payments are executed in accordance with company policy.
• Liaise directly with Universities with regard to student queries.
• Provide administrative support to employees with regard to approved company assisted studies.

Ad Hoc

• Gather information for learning communications i.e. editorials for the company notice board and newsletter.
• Controls stock levels of stationery and materials relevant to training events.
• Update the learning and development calendar.

KPI’s

• 100% Accuracy, currency and completeness of training records
• Value for money procurement of vendors
• Accuracy and timeliness of invoice processing
• Client satisfaction rate

Key Relationships

Internal

• Business unit managers and executives
• Employees

External

• With relevant SETA and Sub-seta Sector Officials
• B-BBEE Verification auditors/ SETA and SARS officials
• Training Service providers
• Bursary Holders

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Relevant Diploma or Degree
•  2 to 3 years relevant experience in a Human resources or Administration or clerical function or similar environment

Skills and Competencies

Knowledge

• Human Resources/ Talent Development
• Skills development Act and Skills Development Levies Act
• Principles around assessment and moderation
• The functions of SAQA, and the ambit of its authority
• NQF and accreditation principles
• Organizational/business unit processes/ SOP’s
• E-Learning and related training tools and learning aids

Skills

• Verbal and written communication
• Computer literacy
• Data administration
• Analytical thinking and logical reasoning
• Presentation skills
• Organizational awareness
• Detail orientation

Competencies

• Upholding Standards
• Meeting Timescales
• Interacting with people
• Pursuing Goals
• Adopting practical approaches
• Executing Tasks