People Business Partner at Mukuru

Why This Role Matters

• As a Business People Partner, you will work hand-in-hand with leaders and teams to create a high-performing, engaged, and future-ready workforce. You’ll be a trusted advisor, culture champion, change facilitator, and strategic thinker—all rolled into one.
• Your mission?
• Transform people insights into business impact and support our teams in delivering exceptional value to the millions of customers we serve.

What You’ll Do

Strategic Partnering

• Build strong relationships with business leaders to understand their needs and co-create people strategies.
• Drive organisational effectiveness, employee engagement, performance enablement, and culture uplift initiatives.
• Bring insights, data, and trends to help leaders make smart people decisions.

Talent & Workforce Enablement

• Support workforce planning, succession mapping, career development, and capability building.
• Partner with Talent Acquisition to ensure we hire and onboard great talent.
• Shape learning and development plans with our Learning Enablement team.

Employee Experience & Engagement

• Champion a fun, connected, values-driven culture.
• Promote wellness, recognition, and employee engagement activities that bring teams together.
• Facilitate climate surveys and partner with leaders to drive action plans.

Performance & Growth

• Guide managers on performance management, coaching, and career pathways.
• Ensure every employee has clear goals and growth opportunities.
• Drive consistent and fair performance practices across the business.

Employee Relations

• Act as a trusted advisor in navigating disciplinary matters, grievances, and conflict resolution.
• Partner with ER Specialists to ensure fair and compliant processes.
• Support managers in maintaining healthy, positive working environments.

Remuneration & HR Operations

• Support remuneration conversations, benchmarking, and reward programmes.
• Ensure accuracy and compliance of all HR data and records.
• Contribute to annual HR processes like reviews, increases, incentives, and reporting.

People Projects & Change Enablement

• Lead and support HC initiatives across business units.
• Drive adoption, communication, and change management for key people programmes.
• Continuously look for process improvements that enhance the people experience.

What You Bring

• Bachelor’s degree in Human Resources, Industrial Psychology, or similar.
• 3–5 years of experience as an HR Business Partner, preferably in Financial Services or FinTech.
• Strong generalist knowledge across the HC value chain.
• Excellent advisory, coaching, and consulting skills.
• Solid understanding of South African labour legislation.
• Experience working with Centres of Excellence (L&D, ER, Talent, etc.).
• Data-driven decision-making skills with a commercial mindset.

Bonus Points If You Have

• Strong influencer and relationship-building abilities.
• Experience managing organisational change and transitions.
• High emotional intelligence and resilience.
• Ability to juggle multiple priorities in a fast-paced environment.
• A passion for culture-building, engagement, and employee wellbeing.