Legal Controller at The Coca-Cola Company

Key Duties & Responsibilities    

•  Ensure pre-handover steps and approvals take place
•  Ensure hand over of legal accounts to Attorney for collection
•  Ensuring updating of all master data on legal accounts and maintaining the correctness of same
•  Query management of internal & external customers

 Journal posting

•  Facilitate the document commissioning process
•  Rehabilitating customers from Pre Legal & Legal for trade
•  Received and peruse attorney month end status reports
•  Preparation of quarterly review files
•  Conducting quarterly reviews with Legal clerk, attorneys, and FM
•  Facilitate the bad debt write offs process to ensure close out
•  Calculating and processing of attorney fees and commissions
•  Maintenance of attorney fee files
•  Compiling and sharing of month end reports for Legal, pre-legal and negotiated settlements
•  Review negotiated settlement agreements for accuracy and completeness
•  Maintenance of deduction files for negotiated settlement agreements
•  Quarterly submissions of NS figures to the Compliance manager for NCA renewal.
•  Payment of annual NCR subscription
•  Manage relationship between service providers and CCBSA.
•  Preparation and reporting of monthly KPI’s on Pre-Legal & Legal book

General Responsibilities

•  Set and deliver quality management action plans for the hard and soft collections clerk
•  Ensure seamless integration on hard collections into the greater CCBSA credit environment
•  Stay up to date on the best practice business processes
•  Provide feedback on customer service continuous improvement initiatives
•  Understand and interpret reports as required
•  Accountable for the achievement of targets set at a team level
•  Accountable for feeding back improvement suggestions e.g. to knowledge base, process, training, metrics, etc

People Management

•  Conduct regular performance feedback sessions with teams,
•  Perform recruitment in conjunction with HRS
•  Management of individual and subordinate performance management, career development and training in conjunction with the Financial Manager
•  Accountable for the adherence of subordinates to business processes (including systems and manual processes)
•  Ensure that teams have the appropriate skills to meet customer requirements (appropriate language mix).

Skills, Experience & Education    
QUALIFICATIONS AND EXPERIENCE

•  BCom degree with relevant credit/commercial and/or legal qualification essential
•  2-3 years relevant FMCG commercial/credit experience
•  The candidate should have a strong understanding of the legal debt recoveries environment.
•  Experience working on an electronic accounting programme (eg.SAP)
•  Legal background advantageous

BEHAVIOURAL COMPETENCIES

•  Attention to detail is critical
•  Skills and Knowledge in information management and analysis in a pressured environment
•  Skills and Knowledge in the legal debt recoveries field
•  High degree of customer service awareness
•  Analytical ability and Computer literacy
•  Strong Communication and Influencing Skills
•  Negotiation Skills
•  Organisational and administrative ability
•  Skills and knowledge to manage service providers

General    
The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short-listing.