Legal Counsellor DCC at Scorpion Legal Protection

PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES

• The purpose of this position is to assist members (clients) with legal advice and paralegal solutions to common problems within the parameters set by the Company and the Scorpion Legal Protection Membership Agreement.

Key Responsibilities include, but are not limited to the following:

Consulting with Members

• Attending to clients and providing legal advice and assistance via telephone consultation

Customer Relation Service

• Engaging customers with complex matters

Time Management

• Attending to queries within a reasonable time frame

Liaison with Attorneys/Claims Dept.

• Attend to appoint attorneys to represent clients on legal matters

Providing Feedback to Clients

• Ensuring that clients receive regular updates and feedback on existing matters

Job Requirements
MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS

Education

• Must have Matric (Grade 12); and
• Must have completed Legal Degree (LLB or B Proc, B Juris, BLC or B Com/BA Law)

Experience

• At least two (2) years’ legal experience. Practice experience advantageous.
• Customer service experience (must).
• Experience in handling Labour and Court Process matters (must).

Other

• Must be computer literate; specifically proficient in MS Word and Outlook.  
• Must be proficient in at least 2 Official Languages.

General working conditions

• Regular office environment and no health and safety risks involved.
• No travel involved.  

PRE-REQUISITE COMPETENCIES

Knowledge Competencies

• Professional knowledge  
• Product knowledge

Skill Competencies

• Analytical thinking ability
• Conceptual thinking ability
• Conveying information
• Financial interpretation
• Listening skills
• Verbal & Written communication

Behavioural Competencies

• Action orientation
• Customer service orientation
• Decisiveness
• Information seeking
• Integrity
• Numerical orientation

Deadline:28th November,2025