Legal Counsellor at Scorpion Legal Protection

PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES

• The purpose of this position is to provide Members with professional telephonic legal advice and assistance. Must be able to offer paralegal solutions to common problems within the Company’s set parameters and the Membership Agreement.
• Must be able to provide legal advice to Members on general matters including non- complex labour, civil, criminal, and administrative disputes in a Call Centre environment.

Call attendance

• Provide telephonic legal advice and assistance to Members

Paralegal Claims Handling

• Administration of claims according to prescribed procedures and resolution of legal claims

General Administration

• Attend to general administrative tasks associated with legal matters

Providing Feedback to clients

• Ensuring that clients receive regular updates and feedback

Requirements

MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES

Education

• Matric and LLB Degree

Experience

• At least 2 years’ experience in a legal environment.