LMS Coordinator at Empact Group

Main Purpose of the job: 

Learner Management Systems (LMS) Coordinator responsible for overall implementation and management of the LMS including troubleshooting systems, monitor and report on data, upload and deploy online course content, provide technical support to users, and provide oversight of Learning administration activities and reports on course feedback.

 Desirable Education and experience: 

• Matric
• At least 5 years’ experience working as a Training Coordinator or SDF
• Minimum of three years’ experience working with Learner Management Systems
• Certificate in Skills Development Facilitator (SDF) Qualification will be an advantage
• Instructional Design experience will be an advantage
• Knowledge and understanding of SETA and OFO Codes
• ETQA Quality Assurance experience
• Previously worked wit Services SETA and/or CATHSSETA will be an advantage
• Ability to work effectively both independently and in a team based environment

 Knowledge, Skills, and Competencies: 

• Excellent administrative skills
• Good planning and organizational skills
• Good interpersonal skills
• Systems and data orientated
• Attention to detail
• Proactive and takes initiative
• Computer literate (Ms Word, Ms Excel, Ms Outlook, PowerPoint)
• Working with Articulate 360 suite will be an advantage
• Experience with Moodle LMS
• Ability to work flexible hours if required
• Good communication and interpersonal skills

 Key areas of responsibility: 

• Act as liaison with LMS developers/providers and troubleshoot all problems or changes.
• Provide technical support to relevant stakeholders in LMS, including account provisioning, access, and relevant user permissions.
• Facilitate end user training of LMS application and provide ongoing support to trainers, learners and end users.
• Manage and maintain employee and learner information within the LMS in line with company policies and procedures and the POPI Act.
• Create, upload, update and rollout eLearning content including SCORM packages.
• Export, validate, consolidate and provide accurate interpretation of training data from LMS to report back to relevant stakeholders.
• Develop, manage, and enforce LMS standards, policies and operating procedures and drive continuous process improvement to ensure the security and integrity of the LMS.
• Act as Project Manager and liaise with Subject Matter Experts, Internal Resources and external Instructional Designers in the development of eLearning content.
• Deploy and management online courses and enrolments within the LMS.
• Ensure all training and development data is maintained accordingly and easily accessible for all statutory reporting including annual WSP/ATR submissions, Employment Equity Reporting and B-BBEE Skills Development reporting.
• Access training records from the Learner Management System for compliance purposes and monitor progress on online learning programmes and implementation of the WSP.
• Assist in identifying and assessing training need requirements of the organisation through statistical data within the LMS.
• Prepare statistical training data (Excel and PowerPoint) related to the WSP and ATR for presentation and approval by the Training Committee and relevant stakeholders.
• Ensure record keeping of all training and development administration WSP and ATR related records, SETA communication, Submissions and Approval evidence as well as for B-BBEE audits.
• Provide detailed and accurate input to the overall Learning and Development report for inclusion in the L&D monthly combined report.
• On a weekly basis ensure that the Trainers has completed the capturing for the week onto the LMS and ensure that the input is checked for accuracy at all times including all training administration loaded onto the LMS.

 Other:

•  Own Transport required.