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  • Posted: Dec 5, 2025
    Deadline: Not specified
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  • Talksure is a fast paced, growing Financial Services Provider offering a range of insurance and non-insurance products for the South African market. These products include some of the country’s most recognisable brands including exclusive relationships with Tracker and a range of South African products. Further to this we offer Constantia Underwritten Med...
    Read more about this company

     

    Strategic Account Manager

    Purpose of the Role:

    • The Strategic Account Manager will manage and grow key strategic accounts for our app, driving user acquisition, revenue growth, and client satisfaction. This role involves strategic planning, cross-functional collaboration, executive-level communication, and coordinating multiple departments to enhance account performance and operational efficiency.

    Key Responsibilities:

    • Develop and execute strategic account plans to drive app adoption, engagement, and revenue growth.
    • Manage relationships with key clients and stakeholders; conduct regular business reviews and identify expansion opportunities.
    • Implement data-driven strategies to optimize account performance and exceed targets.
    • Conduct strategic client meetings and deliver tailored app solutions.
    • Identify partnership, collaboration, and promotional opportunities to increase app visibility and downloads.
    • Collaborate with Marketing, Product, and Customer Success teams to integrate client feedback into app features and services.
    • Report to Executive Committee (Exco) on account performance, strategic initiatives, and key development areas.
    • Coordinate relevant departments to ensure seamless execution of client initiatives and app projects.
    • Analyze client accounts to identify development areas and propose actionable growth strategies.
    • Monitor market trends, competitor apps, and industry developments to inform account strategies.

    Qualifications and Experience:

    • Bachelor’s degree in Business, Marketing, Sales, or related field.
    • 3–7 years’ experience in strategic account management, digital account management, or key client management.
    • Proven track record in driving growth in digital products or apps.
    • Experience communicating and reporting at executive level (Exco).
    • Strong analytical, communication, negotiation, and interpersonal skills.
    • Experience collaborating with product, marketing, and operational teams in a tech or app environment.

    Skills and Competencies:

    • Strategic planning and execution
    • Client relationship management
    • Executive-level communication and reporting
    • Cross-functional collaboration and departmental coordination
    • Data-driven decision-making
    • Problem-solving and conflict resolution
    • Project and time management
    • Proficiency with CRM systems, analytics platforms, and reporting tools

    Key Performance Indicators (KPIs):

    • Revenue growth and achievement of app-related sales targets
    • Account retention and client satisfaction rates
    • Increased app adoption and user engagement from key accounts
    • Successful implementation of strategic account plans
    • Effective collaboration with internal teams and partners
    • Identification and development of key areas for account and operational improvement
    • Clear and actionable reporting to Exco on account performance and strategic initiatives

    go to method of application »

    Key Account Manager

    • We’re looking for a strategic, results-driven professional to manage and grow our app’s strategic accounts, boost user acquisition, increase revenue, and ensure top-notch client satisfaction.

    What You’ll Do:

    • Develop and execute strategic account plans to drive app adoption and revenue.
    • Build and maintain strong client relationships; identify opportunities for growth.
    • Collaborate with Marketing, Product, and Customer Success teams to integrate client feedback.
    • Report and communicate account performance and initiatives to Exco.
    • Monitor market trends, competitor apps, and industry developments to inform strategy.

    What We’re Looking For:

    • 3–7 years’ experience in key account management or strategic client management.
    • Proven track record in digital product or app growth.
    • Strong analytical, communication, and negotiation skills.
    • Experience working with cross-functional teams and reporting at executive level.

    Method of Application

    Use the link(s) below to apply on company website.

     

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