Logistics Administrator at Profile Personnel

Job Description

• The purpose of this position is to provide efficient administrative and logistical support for export operations, ensuring accurate order processing, dispatch documentation, client communication, reporting, and compliance with customer and regulatory requirements.

Key Responsibilities

• Perform general office duties, manage incoming calls, emails, filing, and customer queries.
• Capture and update client specifications, load-out instructions, bookings, and order changes accurately and timeously.
• Coordinate with clients, freight forwarders, section managers, and operational staff to ensure smooth and timely loading and dispatch.
• Verify dispatch documentation, container details, pallet quantities, weights, charges, and invoicing information.
• Manage client sticker requirements, label approvals, templates, consumables, and load-out photographs.
• Compile daily, weekly, and monthly reports using Excel, including pallet movements, container loads, stock, and missing pallets.
• Coordinate PPECB and Department of Agriculture inspections and prepare the required documentation.
• Ensure compliance with client specifications, cooling protocols, vessel schedules, and export requirements.
• Complete day-end procedures and ensure all relevant documentation is distributed and filed correctly.

Key Skills and Requirements

• Strong administrative, organisational, and time-management skills.
• Good communication and customer service skills.
• Proficiency in Microsoft Excel, email, and data capturing systems.
• High attention to detail and accuracy.
• Ability to work under pressure, meet deadlines, and prioritise tasks.
• Ability to work effectively with clients, management, and operational teams.