The purpose of the position:
- The effective management of inventory received, stored and dispatched to ensure OTIF delivery of quality products and achievement of financial imperatives.
- Act as the custodian of the Warehouse Management System at the site level (Super User).
Key Performance Areas would include, but are not limited to:
Inventory Planning
- Check depot days of cover daily and communicate with Planning if required
- Report all stockouts to depot, sales and Planning
- Liaise with planning to resolve stock issues
- Plan correct storage location for products in liaison with Logistics Manager/ Inventory Clerk (ABC Analysis)
- Plan, create Physical Inventory Documents for monthly stock counts
- Reduce write-offs and losses to a minimum.
- Ensure optimal stock availability and stock rotation.
Customer Service
- Maintain the highest possible level of customer service. (Internal and external).
- Ensure customer complaints are solved swiftly and efficiently.
- Help enable superior customer service as measured by On Time In Full (OTIF)
Risk Control
- Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
- Evaluate and maintain stock loss control procedures on an ongoing basis (incl breakages).
- Ensure that stacking heights are maintained.
- Risk Audits Conducted
Quality Control
- Ensure routine Quality Control inspections in the Distribution Centre.
- Ensure quality control checks on receipt of stock and before dispatch of stock.
- Ensure the FEFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
- Adherence to stock age policy, ensure that all concessions are raised and approved.
- Adherence to product recall policy, monitoring outer packaging quality, and quality audits conducted.
- Administer the execution of the product recall process at the site level.
- Daily and monthly physical inventory count
- Conduct stock count according to company standards and procedures.
- Ensure that handheld devices used in the stock process are set up correctly and maintained accordingly.
Inventory Management
- System and site preparation completed to enable effective stock counts.
- Generate and action pre-stock take reports.
- Process all stock adjustments before starting stock take, including sorted containers.
- Start stock take on SAP and upload physical stock count from the stock take system.
- Generate and store the stock variance report and investigate all variances via root cause analysis.
- Post all authorised unresolved variances per stock count instance.
- End stock take on SAP and generate and store relevant posting and audit reports.
Secondary Distribution Shipments
- Ensure that all post goods issues have been processed for all deliveries and driver corrections.
- All proof of delivery notes have been checked and accounted for
- Reconcile invoices to shipments and deliveries daily
- Ensure that all daily load plans and distribution gate registers have been checked and are on file
- Assist with resolving and correcting invoice queries.
Primary Distribution Shipments
- Ensure that all post goods issues have been processed
- Check that no deliveries have been posted goods issues without shipments.
- Ensure that all inter depot movement notes have been checked against the inter depot gate register and filed.
- Follow up on all inter-depot in-transit shipments if not received.
- Inter depot claims must be logged in accordance with the claim procedure.
- Confirm inter depot movements with despatching sites monthly.
Missing, broken and foreign reporting
- Ensure missing, broken, and foreign surveys are conducted according to policy.
- Ensure missing, broken and foreign survey sheets are captured daily.
- Communicate missing foreign and broken items for follow-up with customers.
- Charge depots/drivers and/or 3PL‘s for shortages.
Financial control
- Ensure that all stock postings are posted to the correct accounts.
- Variance commentary compiled and submitted to management with trend analysis.
- Highlight high-risk incidents with respect to losses stemming from damage, theft and quality write-offs.
- Ensure that the operational costs per litre are contained through continual investigation and improvement of asset utilisation.
- Budgeted EBIT growth targets achieved.
Recruitment and Selection (where applicable)
- Participate in the recruitment and selection of staff.
- Ensure effective manpower planning.
Training and Development (Where applicable)
- Identify training & development needs and do succession planning.
- Ensure that on-the-job training takes place within departments.
- Input into the training needs analysis to ensure sustainability and continuation.
- Provide on-the-job coaching and mentoring to ensure continuous improvement.
- Ensure that all Employees are conversant with relevant business information, policies, processes and procedures.
Employee Relations (Where applicable)
- Ensure that sound industrial relations practices are adhered to.
- Promote a harmonious relationship with staff.
- Set an open line for communication with regular meetings and feedback meetings.
- Ensure the Company’s Vision, Mission, Values and strategic goals are communicated and understood by all employees.
HR Admin (Where applicable)
- Time and attendance SAP administration is effectively managed.
- Employee’s punctuality and attendance managed to meet operational requirements.
Performance Management and Corrective Action (Where applicable)
- Set standards and goals with each department.
- Employees are managed in accordance with the Company’s Performance Management philosophy and principles.
- Ensure that personnel reflect the company image.
- Conduct performance appraisals with personnel.
The successful candidate must have the following Skills and experience:
- Matric with a relevant tertiary qualification, Diploma or Degree in Logistics and Supply Chain.
- At least 2-3 years minimum total years of relevant experience in a FMCG Logistics / Distribution Environment.
- Proficient in MS suite, SAP, and SuccessFactors.
- The ability to work under pressure and meet tight deadlines.
- Excellent communication skills (both written and oral) and sound presentation skills.
- The ability to work after hours and / or shifts if necessary.
Closing Date: 09/03/2026
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