Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We provide ocean transportation in all parts of the world. We serve our customers through 306 offices in 114 countries. We employ 7,600 seafarers and 21,600 land-based employees and operate 639 container vessels.
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Serve as a contact point for customer service and landside transportation teams regarding special instructions or issues related to detained containers.
Handle receipt and distribution of all authority stops for imports and exports.
Advise internal parties of stops and update required systems.
Resolve queries received from authorities and customers.
Develop relationships with key authority stakeholders.
Provide excellent customer service and support to ensure customer satisfaction.
Requirements:
Bachelor's Degree.
Minimum of 2 years of experience in customs stops and a strong background in shipping line operations.
Proficiency in relevant software and systems.
Strong communication and problem-solving skills.
Collaborative mindset and ability to work effectively with teams.
In-depth knowledge of customs regulations and import/export procedures.
Flexibility and ability to adapt to changing circumstances.
Customer-focused approach to ensure excellent service delivery.
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