LPU Metering Specialist Technician - Reware (Sandton) at Blue Label Telecoms

Job Purpose

• The Metering Technician is responsible for the day-to-day management of all the metering customers. This includes prepaid, and postpaid, small, medium, and large power users. This entails the end-to-end implementation of the Large Power Users projects. The LPU Technician will be responsible for the overall successful implementation of the Cigicell/Reware metering.

Key Responsibilities

Commercial Leadership

• Drive some sales for the metering team in conjunction with the Business Development Executive.
• Ensure commercially viable and sustainable project implementation.
• Assisting in managing and controlling the budget of each project.

Operations Management

• Ensure Metering operations are effectively and efficiently managed and that all prescribed operational objectives and targets are met.
• Ensure all service levels and response time targets are met.
• Manage and ensure a continuous alignment metering strategy.
• Monitor and manage quality input from the metering team.
• Manage all technical issues are identified, addressed, and corrected.
• Work across multiple projects simultaneously, across multiple municipalities.
• Ensure integrity of governance across all spheres of operations.
• Assist with Meter testing, calibration, and testing as and when required.
• Assist with smooth running of the from and site perspective of the Automatic Meter Reading System.
• Installation, and testing metering equipment for HV and MV commercial sites.

Measurement of Service Levels and Reporting

• Provide reporting on metering projects (Timing of reports may vary dependent on requirements.
• Ability to aid the AMR system specialist for up-to-date billing and reporting on all customers for metering projects.

People and Performance Management

• Ensure all people in the metering team, could be contractors, are optimally managed and that they deliver a superior level of customer service.
• Monitor the quality of performance and drive interventions where required.

Requirements

Competencies

• Plans and Aligns
• Ensures Accountability
• Communicates Effectively
• Situational Adaptability
• Planning and Organizing
• Compliance Management
• Computer Skills
• Policy and Regulation

Education

• Matric Grade 12
• Diploma or Degree of equivalent relating to Electrical Current

Experience

• Demonstrated experience in an electrical distribution environment
• Proven experience in prepaid and postpaid metering
• Knowledge AMR systems and the implementation and maintenance of such
• Demonstrated experience in testing and installing CT’s, and meters

Special Requirements

• High technical ability in the field of Metering and Automatic Meter Reading system.
• Ability to work on electrical distribution systems and an understanding of all levels of these distribution systems (6.6kV + 11kV)