Machine Parts Sales Representative (VR 54) at Werkie

Key Responsibilities:

Customer Service and Sales:

• Sell parts to clients (walk-in and telephonic sales).
• Conduct "cold calling" to acquire new clients and support existing ones.
• Understand and explain clients’ specific parts needs.
• Build and maintain strong client relationships while professionally managing challenging situations.

Logistics and Administrative Tasks:

• Ensure correct packaging and shipping of parts to clients.
• Process sales and invoices using Sage Accounting (experience beneficial).
• Maintain accurate records of sales and client data.

Product and Technical Knowledge:

• Develop an understanding of earthmoving machinery and their parts (beneficial).
• Ensure clients receive exactly what they need to keep their machinery running optimally.

Goal Achievement:

• Set and achieve sales targets by showing initiative and enthusiasm in sales.

Unique Challenges of the Role:

• Professionally handling difficult clients and complaints.
• Meeting sales targets in a high-pressure environment.
• Ensuring clients’ parts needs are accurately identified and met.

Minimum Requirements:

• Grade 12 (matric).
• Computer literacy in Microsoft Word, Excel, and Office.
• Valid driver’s license and own transport.

Preferred Requirements:

• Experience with Sage Accounting.
• Background in selling earthmoving machinery parts. 

Skills and Attributes:

• Excellent communication skills.
• Strong customer service skills with a solution-driven approach.
• Ability to perform under pressure and tackle challenges.
• Self-motivated, driven, and focused on exceeding sales targets.