Maintenance Technician at KONE

KONE is looking for qualified Maintenance Technicians in Pretoria, South Africa. Our team comprises maintenance professionals who provide on-site customer service to ensure our equipment's smooth and safe operation. We seek a service-minded Maintenance Technician to provide our customers with professional elevator and escalator maintenance service.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will ensure quality service, improve equipment safety and performance, and promote regular and proactive on-site communication with customers and the people using the equipment.

Responsibilities: 

• Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
• Responsible for accurate and real-time back reporting of work performed.
• Maintain excellent relationships with the customers, the contact person, and end-users on site.
• Manage the site environment during service operations.
• Identification of site risks, and timely communication of any such occurrences.
• Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
• Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
• Submit timesheets based on the execution.

Skills & Experience:

• Successful candidate must live in Pretoria.
• One or more of the following qualifications:
• Red seal trade test certificate lift mechanic.
• Completed NQF level 4 certification with apprenticeship program (minimum 4 years).
• Completed Electrical/Mechanical Engineer Diploma/Degree with completion of at least 12 months shadowing a competent lift mechanic.
• Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic.
• Good communication skills with basic IT skills.