Management and Governance Support: Learner Transport Officer at Western Cape Education Department (WCED)

REQUIREMENTS :

• National Senior Certificate, or equivalent and a 3-year relevant, post school qualification. A Valid driver's licence (excluding code A/A1). 2 years’ relevant experience. 

DUTIES :

• Administer the Learner Transport Scheme (LTS) applications process for new and existing Learner Transport routes: Receive learner transport applications with the Circuit Manager’s recommendation. Maintain a database / register of the received applications for tracking purposes. Verifies the correctness of the information in the application including the verification of learner details on CEMIS. Provide a detailed route map with verified distances and Geographic Positioning System (GPS) coordinates for new learner transport routes and extensions / curtailments of existing routes. Request and attach additional written motivation where learners are transported past the nearest school/s. Present the completed applications to the relevant district manager/s and District Director for the final recommendation. Submit the signed applications to the relevant component at head office. Record management function with regards to LTS: Open a separate file for each LTS route as per District File Plan.
• File all relevant correspondence in route files. Maintain a database of the expiry dates of all LTS contracts and ensure the timeous submission of the application for the re-advertisement of expired contracts. Facilitation of bi-annual vehicle testing: Ensure the timeous testing of all approved learner transport vehicles. Timeous submission of monthly vehicle testing schedules and reports to the relevant district manager and head office component. Payment of monthly claims: Oversee the timeous processing of monthly claims received from principals / learner transport contractors. Verify the correctness of each claim and submit the claims for payment. Ascertain whether all principals / learner transport contractors submitted their claims and issue a written request where claims were not timeously received. Maintain a database of claims received and processed. Report monthly on the prescribed template to the relevant district manager and head office component.
• Monitoring of Learner Transport Schemes: Quarterly identify and inspect a pre-determined number of learner transport routes with respect to general condition of learner transport vehicles, overloading, roadworthiness, valid licences and general compliance to contract conditions. Inform the principals / learner transport contractors in writing of non-compliance with an instruction to comply within a predetermined due date. Attend to learner transport complaints received from schools and other relevant stakeholders. Conduct unannounced learner transport route inspections where required.
• Ensure that the database for learner transport complaints received is maintained and updated. Identify and report on cases of non-compliance and follow due process. Report monthly on the prescribed template to the relevant district manager and head office component. Supervisory functions: Motivate, train and guide staff to achieve and maintain excellence in service delivery. Manage the performance, evaluation and rewarding of staff. Promote sound employee relations. Manage and promote the maintenance of discipline. Perform all the supervisory tasks with regard to the section.