Manager Communications, Marketing, Public Relations & Customer Care at Joe Gqabi District Municipality

REQUIREMENTS

• Grade 12
• A Bachelor's Degree in Communication /Equivalent
• Computer Literacy
• A valid driver's License (minimum code EB) is essential
• A minimum of eight (8) years relevant experience

CORE RESPONSIBILITIES

• Developing and reviewing communications, marketing, media liaison, and public relations strategies.
• Planning current and future requirements for the division by incorporating input from management, Council, staff, and relevant stakeholders.
• Developing, and reviewing the communication, marketing, media liaison, and public relations plans for the municipality per applicable legislative requirements and policies.
• Planning, developing, and implementing the communication, marketing, media liaison,and public relationsprogrammes and providing advice to management, employees, and other stakeholders on the division's activities and their value to the municipality's service delivery imperatives
• Planning and preparing consolidated budget estimates in line with the division's requirements and continuous improvement for inclusion into the department's budget. 
• Examining the authenticity and quality of all developed material and approving correct material for communication and publication.
• Managing external communication channels like social media platforms,and the municipality's website.
• Examining the quality and authenticity of all online and paper-based marketing content, publicity content, speeches, newsletters, promotional material, and brochures for branding and enhancing the image and voice of the municipality and approving these for publication. Monitoring that all communications and marketing materials are aligned with the municipal brand standards before being promoted through appropriate social media channels.
• Directing and overseeing the implementation of strategies, policies, and procedures relating to liaising with the media.
• Approving articles, press kits, and press releases for the media after carefully scrutinising and validating their quality, authenticity, and suitability for release to the media.
• Managing media inquiries and interview requests.
• Responding quickly or proactively to the media to define and control public perception of how the municipality is handling the crisis, during a crisis.
• Scrutinising and approving up-to-date content to beuploaded to the municipal website. 
• Overseeing technical support given to the local municipalities regarding the development and maintenance of their websites.
• Directing and managing the maintenance of the database/s relating to the key performance and results indicators of the section per applicable policy and legislative requirements.
• Formulating and distributing circulars relating to the section's function.
• Managing and overseeing the keeping and maintenance of accurate record.
• Approving itinerary, verifying instructional and operational documentation.
• Any other duties as reasonably delegated by Management and as outlined in the job description linked to this position.