Manager Data Intelligence and Analysis at MTN

Mission/ Core purpose of the Job

The Manager: Data Intelligence & Analytics is responsible for supporting the SM: Data Intelligence and Analysis in developing and implementing strategies, operating models (i.e. organisations & processes), roadmaps and business cases for Analytics and BI solutions.  This role will be focused on designing and managing underlying data sources to allow quick and efficient data extracts to support analysis in order to identify areas of improvement and provide solutions to potential organizational obstacles.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's) 

Strategy Development and Implementation

• Provide reports and analysis to support and contribute to the development of the functional fintech strategy in line with the overarching business goals
• Ensure accurate and timely reporting to enable the regular review of the functional strategy, roadmap, and performance to ensure its alignment with the changing dynamics of the internal and external ecosystem

Operational Delivery

• Support the implementation of strategies, operating models (i.e. organisations & processes), roadmaps and business cases for Analytics and BI solutions
• Provide input and guidance for strategic and tactical decisions for business intelligence tools and applications
• Support organizational data strategies for governance, design, implementation, integration, and usage
• Identifies, researches, and resolves technical problems
• Responsible for working with key business stakeholder to design and develop end user reporting, KPIs and analytics capabilities, by understanding key performance measures and indicators that drive functional measurement, reporting and performance
• Perform the production of statistical reports and analysis for presentation to a variety of internal and external stakeholders
• Continuously produce actionable information for all functional areas to support retain, develop and acquire initiatives
• Support Opcos to implement business intelligence strategies and solutions to support quick and efficient data extracts and analysis to support business decisions
• Ensure compliance to all enterprise data model according to data standards, this include data quality, master data management, metadata management, collaboration and business process management
• Maintain close relationships with all the relevant internal stakeholders, to ensure that the function is well positioned to have access to data sources and provide insights to contribute to success of Group Finco

Governance

• Operational, Tactical and Strategic Meetings
• Provide input in strategic meetings when required
• Provide inputs into the risk mitigation and controls
• Provide input into the preparation of proposal on change initiatives, policies, and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
• Function Tactical
• Provide input into all projects initiated
• Provide input into establishing objectives, targets, and budgets for the function as applicable
• Identify and document key risks, issues and dependencies and set mitigation actions
• Prepare documentation required for sign-off / making decisions regarding tactical changes

Performance

• Ensure execution in alignment with divisional strategy
• Continuous performance monitoring and adjust strategy and actions to deliver targets
• Reporting
• Report on a periodic basis relating to progress made within the function and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects, as required
• Budgets
• Manage functional budgets in line with overall budget and business objectives
• Managing project initiative budgets in line with business objectives
• Support the reduction of cost of operations, in line with a least cost operating strategy stemming from the business drivers

Job Requirements (Education, Experience and Competencies)

Education:

• Bachelor’s degree in IT or relevant field
• Master’s degree in IT preferable or relevant professional qualification

Experience:

• 4-6 years’ experience in Financial Data Analytics/ BI function of a large multinational company
• Experience in a similar managerial role with a large, global, multi-site organisation
• Experience in the service management of business operations, including process design, measurement and improvements
• Deep understanding of the FinTech and industry related best practices
• Entrepreneurial spirit and self-driven
• Worked across diverse cultures and geographies
• Pan African multi-cultural experience is advantageous

Competencies:

Functional Knowledge:

• Proficiency in working with Python, SAS or R / Scala for data clean up and advanced data analytics
• Knowledge on Deep Learning and its applications.
• Strong analytical skills with ability to automate reports using standard enterprise BI tools like Tableau, Power BI, D3, SQL Server Reporting Services
• Working knowledge in Hadoop, Apache Spark and related Big Data technologies
• Highly proficient in database management systems like Postgres, Oracle, Mongo, MSSQL
• Ability to design, deploy and maintain machine learning and predictive model for different business use case

Skills

• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Numerical
• Project Management
• People Management
• Executive Presentation

Behavioural Qualities

• Analytical
• Organised and methodical
• Operationally astute
• Proactive
• Detail-oriented
• Driven
• Results-oriented
• Team player