Manager Fresh Foods at Pick n Pay Stores Limited

• To manage all aspects of the Fresh Foods Department to ensure effective operations, excellent customer service, and compliance with hygiene and safety standards. The role focuses on driving sales, maintaining high-quality standards, and managing resources efficiently to achieve departmental targets.
• Grade 12 (Matric).
• 2–3 years’ experience in fresh foods retail or related management role.
• Experience managing fresh foods in a supermarket, café, or eatery environment.
• Strong leadership, communication, and organisational skills.
• Knowledge of food safety, quality control, and inventory management.
• Customer-focused with a passion for delivering quality and service.
• Ability to work in a fast-paced and dynamic retail environment.

Competencies:

• Strong attention to detail and operational excellence.
• Leadership and team development skills.
• Analytical and problem-solving ability.
• High energy, urgency, and commitment to achieving results.
• Effective communication and interpersonal skills.
• Dive

Customer Service

• Ensure a customer-centric approach across all service areas.
• Maintain high standards of customer service and respond promptly to customer requests or queries.
• Ensure visual merchandising (VM) standards are implemented and promotional activities are executed effectively.

People Management

• Support the Store Manager with all people-related functions.
• Supervise, motivate, and develop staff to achieve departmental objectives.
• Assist with recruitment, onboarding, training, and performance management in line with company policies.
• Address performance or conduct issues fairly and consistently.
• Support succession planning and talent development initiatives.

Operational Management

• Oversee daily operations to ensure smooth running of the Fresh Foods Department.
• Manage opening and closing procedures according to company security standards.
• Perform administrative duties including staff scheduling, invoicing, expense control, and reporting.
• Ensure compliance with all company policies, food safety, and occupational health and safety (OHS) standards.
• Monitor stock levels, wastage, and shrinkage, taking corrective action when necessary.
• Ensure proper receiving, handling, and display of merchandise in line with company guidelines.

Sales and Promotions

• Drive sales to achieve departmental targets and budgets.
• Plan and execute in-store promotions, markdowns, and special offers.
• Analyse sales performance and identify opportunities for improvement.
• Ensure product availability and quality through regular checks and effective stock management.

Closing date - 14 November 2025