Manager, Operations, Solutions Kempton Park at DSV

BASIC MINIMUM REQUIREMENTS FOR THIS ROLE

• Matric
• Warehouse and Logistics Diploma or Project Management Diploma or Supplychain Management Diploma or enrolled in any of them.
• Advanced Computer Literacy Level in  MS Word, Excel, PowerPoint & Outlook

Minimum Requirements

• 5 years' experience and highly effective working knowledge of Warehouse Management Systems and principles.
• Proficient in Excel for data management and reporting .

Job-related Requirements

• Must be able to travel.
• Minimum of 2 years relevant experience in industry with in depth experience in all job-related requirements listed below:
• Supply chain and logistics; Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes and effective Packaging; Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, volumetric and product categorization), Space Utilization & Density Measurement, Pick-face Replenishment Strategies .
• Data; Capabilities to take Raw data and convert it to executable data, with project plan, print plan and distribution plan.
• Distribution; Manage the distribution of the clients stock to final destination. Including resources. E.G. Staff, Vehicles etc.
• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures;
• Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably;
• Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations
• Compliance:Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements;
• Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;
• Quality Management and CIP: Knowledge and experience of QMS such as ISO 9001, 14001, 18001, as well as Continuous Improvement Processes and Risk Management;
• Commercial; Ensure tight cost control (incl. all facets of procurement)
• HR and IR: Must be able to effectively lead, train, develop, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes advanced knowledge of Industrial Relations and Processes

DUTIES & RESPONSIBILITIES

• Client and suppliers liaison.
• Manage daily stock receiving and repacking targets
• Manage bin maintenance
• Mange Picking team to achieve strict picking targets
• Resolve queries as soon as it arises.
• Manage costs and productivity within the operation to ensure that operating efficiency and effectiveness is met.
• Identify opportunities and risks within the operation that may impact the operation and ability to deliver commitments.
• Managing people’s performance and growth.
• Controlling individuals in competitive work situations
• Issuing directions in an emergency or unexpected situation Giv
• ing instructions to workers
• Directly supervising people at work
• Supervising to ensure compliance with laws/regulations
• Maintaining a physical presence to monitor work outcomes
• Administering formal tests to people
• Investigating all stock issues.
• Incident investigation
• Risk awareness
• “5 Why” and “CAPA” investigations and reporting to client.
• Conducting of facility and equipment inspections and resolving any issues that may arise.
• Controlling and managing all stock rejects and returns to suppliers.
• Manage daily sufficient man-power is available for each working day.
• Planning, organising, directing, delegating, controlling and monitoring all aspects of production. Form part of the Health and Safety Team
• Planning of collection and ensuring daily collections are done during project
• Proactively monitor deliveries