Jobs Available at DSV

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervision of the crossdock operation
• Planning and dispatching of loads, including allocating Drivers to relevant routes 8T vehicles
• Vehicle and load tracking
• Assist  the POD processing as well as Driver debriefing
• Monitoring Driver overtime costs as well as ensuring vehicles are maintained and serviced in the crossdock
• Ensuring client’s needs and expectations are consistently met within scope of the SLA
• Client interaction and issue resolution to ensure client satisfaction
• Actively managing daily operational performance to consistently achieve performance metric targets
• Delivering on client and internal requirements
• Analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
• Firm and consistent approach to ongoing performance measurement and management of team
• Resolution of all IR issues in conjunction with HR
• Coaching and mentoring of team to achieve client objectives
• Identifying training interventions to close skills gaps in operations

QUALIFICATIONS  

• Completed Matric / Grade 12
• Logistics  Warehouse Management or equivalent qualification an added advantage

COMPUTER SKILLS

• Intermediate Excel skills
• Transport tracking systems exposure

EDUCATION AND/OR EXPERIENCE

• At least 3 years logistics experience, specifically focused on Road Transportation and dealing with Superlink Linehauls and 8 Ton vehicles
• Prior Team Leader or Supervisory exposure
• Experience in planning and allocation of loads as well as followups and tracking
• Experience in debriefing of Drivers
• Experience in monitoring costs and overtime
• Experience in Driver and Vehicle management
• Excellent communication and relationship building skills
• Ability to work under pressure and multi tasking
• This role will require working shifts, including night-shift and is non-negotiable

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BASIC MINIMUM REQUIREMENTS FOR THIS ROLE

• Matric
• Warehouse and Logistics Diploma or Project Management Diploma or Supplychain Management Diploma or enrolled in any of them.
• Advanced Computer Literacy Level in  MS Word, Excel, PowerPoint & Outlook

Minimum Requirements

• 5 years' experience and highly effective working knowledge of Warehouse Management Systems and principles.
• Proficient in Excel for data management and reporting .

Job-related Requirements

• Must be able to travel.
• Minimum of 2 years relevant experience in industry with in depth experience in all job-related requirements listed below:
• Supply chain and logistics; Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes and effective Packaging; Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, volumetric and product categorization), Space Utilization & Density Measurement, Pick-face Replenishment Strategies .
• Data; Capabilities to take Raw data and convert it to executable data, with project plan, print plan and distribution plan.
• Distribution; Manage the distribution of the clients stock to final destination. Including resources. E.G. Staff, Vehicles etc.
• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures;
• Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably;
• Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations
• Compliance:Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements;
• Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;
• Quality Management and CIP: Knowledge and experience of QMS such as ISO 9001, 14001, 18001, as well as Continuous Improvement Processes and Risk Management;
• Commercial; Ensure tight cost control (incl. all facets of procurement)
• HR and IR: Must be able to effectively lead, train, develop, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes advanced knowledge of Industrial Relations and Processes

DUTIES & RESPONSIBILITIES

• Client and suppliers liaison.
• Manage daily stock receiving and repacking targets
• Manage bin maintenance
• Mange Picking team to achieve strict picking targets
• Resolve queries as soon as it arises.
• Manage costs and productivity within the operation to ensure that operating efficiency and effectiveness is met.
• Identify opportunities and risks within the operation that may impact the operation and ability to deliver commitments.
• Managing people’s performance and growth.
• Controlling individuals in competitive work situations
• Issuing directions in an emergency or unexpected situation Giv
• ing instructions to workers
• Directly supervising people at work
• Supervising to ensure compliance with laws/regulations
• Maintaining a physical presence to monitor work outcomes
• Administering formal tests to people
• Investigating all stock issues.
• Incident investigation
• Risk awareness
• “5 Why” and “CAPA” investigations and reporting to client.
• Conducting of facility and equipment inspections and resolving any issues that may arise.
• Controlling and managing all stock rejects and returns to suppliers.
• Manage daily sufficient man-power is available for each working day.
• Planning, organising, directing, delegating, controlling and monitoring all aspects of production. Form part of the Health and Safety Team
• Planning of collection and ensuring daily collections are done during project
• Proactively monitor deliveries

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Minimum Requirements:

• Financials – Includes Forecasting, Budgeting and basic understanding of PO system and Journals.
• Sales, Operational, HR and IR skills are essential.
• 5-year experience in the Logistics and Road Transport environment.
• 5-year previous business and or operational management experience.
• Excellent admin skills required. 
• Must fit the profile benchmark. 
• Strong interpersonal skills with the ability to motivate and lead staff. 
• Ability to do MS Excel Spreadsheets with Pivot Tables, charts and formulas. 
• Comprehensive knowledge of the LRA and BCEA and hands on experience in IR. 
• Ability to work in cross-functional teams. 

Qualifications:

• Matric (Essential).
• B. Comm or equivalent diploma or post graduate diploma Logistics will be advantageous.

Elective:

• Must have a valid, unendorsed Code 08 driver’s license. 
• Must have own reliable transport. 
• Be able to work overtime / shifts should it be needed. 
• Flexible to travel.

Computer packages:

• Computer Literacy Level (Advanced). 

Duties and Responsibilities:

• To manage the delivery of the organization’s objectives through communication, measurement and motivation of the staff. 
• To interface with shared functions ensuring continued cooperation and interactions with these functions. 
• To manage and deliver on client’s commitments based on local, national and global strategy.
• To manage cost and productivity within the branch ensuring that efficiency and effectiveness is at the order of the day. 
• To ensure compliance to internal and external controls and other KPI’s set at global and local level. 
• To deliver on the bottom-line budget commitment to ensure that the business unit budget is met. 
• To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments. 
• Managing people’s performance and growth to create a sustainable business environment. 
• Adherence to deadlines and schedules. 
• Managing and controlling resources and risk management. 
• Administrative duties relevant to the position. 
• Interacting with customers at all levels – in person and telephonically. 
• Maintain existing systems processes and controls with continuous improvement. 

Operational Performance: 

• Actively managing daily operational performance to consistently achieve performance metric targets. 
• Delivering on client and internal requirements. 
• Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement. 
• Customer dissatisfaction process, analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.

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Duties and Responsibilities:

• Maintain and grow a strong client base.
• Find new business opportunities 
• Maintain a healthy pipeline for future deals
• Respond to new and current client base regarding complaints and service enquiries
• Be a brand ambassador that represents the company’s brand and values
• Demonstrates advanced product knowledge
• Adheres to any and all company policies and procedures

Minimum Requirements: (non-negotiable when screening)

• Minimum of 3 years’ experience in the logistics industry
• Sales achievements and skills attained within the industry
• Skills of achieving targets and generating new leads
• Strong negotiating and selling skills
• Be well-groomed and presentable.
• Have excellent people skills and intuitive to client’s needs.
• Computer literate in software such as Microsoft Office (Word/Excel).
• Experience in developing leads and researching potential clients
• Working well as part of a bigger sales team but also able to deliver and work independently.
• Excellent verbal and written communication skills, including the ability in giving presentations.

Essential Qualifications: 

• Matric / Grade 12
• Proven track record of successful Sales
• Any post-matric qualifications in sales will be an added advantage.

Advantageous Qualifications: 

• Great written and Verbal communication skills
• Time management and prioritization skills to meet deadlines and closes sales in a timely manner.
• Willingness to adapt and implement new sales methods and strategies
• Product knowledge
• Quick thinking to provide creative solutions that address customers’ needs and concerns

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Job Related Requirements

• Grade 12 Certificate
• Minimum 5 years’ experience in Ocean Freight Forwarding
• Minimum 3 years in managing people (supervisory or other)
• Tertiary Qualification in Supply Chain or Logistics will be an added Advantage

Electives

• Knowledge of current incoterms
• Knowledge of Retail Logistics / supply chain
• Knowledge of Order Management Systems
• Good Communication Skills 
• Direct client facing
• Requirement to work on excel reports at intermediate level
• Previous Experience in Cargo Wise One (operating system)

Duties and Responsibilities

• Management of operations team assigned to a specific set of customers
• Liaise with customers daily to ensure alignment of operational tasks and objectives
• Develop and maintain strategic relationships with customers
• Support Key account manager with account reviews and presentations
• Ensure account profitability is well managed and customer rate card is maintained
• Manage and maintain service levels within the KPI’s set out in the service level agreement.
• Understand the intricacies of the customers service requirements
• Manage the team to ensure optimal efficiency and productivity
• Collate weekly / monthly / quarterly data to present at customer meetings
• Ability to work overtime as operational requirements

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• Minimum Requirements: Matric or Equivalent
• Computer Literacy Level: MS Suite (Intermediate)

Job Related Requirements:

• Minimum 2 years Operations Administrative experience, preferably in Warehousing, retail or logistics industry
• Strong organization skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Good communication skills (written and verbal)
• Ability to work extended hours and weekends when required

Electives: 

• CargoWrite or WMS competency
• Knowledge of Time and Attendance systems
• Familiar with Warehouse processes and procedures
• Ability to work independently and within a team
• Deadline Driven
• Ability to work well under pressure

Main Purpose of the Role:

• Responsible for the day-to-day Operations Administration function of the Warehouse Team

Duties and Responsibilities:

• Assists with Overseeing and Management of Operations processes
• Collaborate with team members to facilitate effective and efficient workflows
• Ensure adherence to company policies and procedures
• Review Medical notes and follow up on Return-to-Work Interviews
• Assist with start up meetings and track late coming and absenteeism
• Assist and follow up on customer queries and complaints in a professional manner
• Administrative Support to Management Team