Manager: Technical Services (P6) at Mangosuthu University of Technology

Key Performance Areas:

• Plan the input to projects and service activities and coordinate internal and external staff inputs to achieve agreed objectives
• Contribute to the annual departmental process, particularly in the infrastructure area, producing proposals and providing primary input on technology and resource estimates
• Ensure planned installations of new products must meet security requirements prior to implementation
• Coordinate with team in ensuring the entire file system of all applications are being backed up in accordance with the Disaster Recovery Plan
• Accountable for maximizing the productivity of staff and the maintainability of Hardware and Software
• Produce project proposals with budget estimates of resource and financial requirements
• Reviews technical issues and ensures at all times that clients remain informed and aware of relevant business impacts
• Plan the input to projects and service activities and coordinate internal and external staff inputs to achieve agreed objectives
• Ensure planned installations of new products must meet security requirements prior to implementation
• Responsible for Technical Services Risk Management in preparing mitigation plans for risks in accordance with MUTs risk register
• Serves as a resource for the technical staff in making sure that only problems falling outside the skill-set available in the unit are taken up with the supplier
• Develop new and revise existing protocols, policies and procedures in accordance with ITN objectives
• Provide advice and information to management on information security methods or protocols for emerging or newly introduced technologies

Minimum Requirements:

• NQF 7 Information Technology related Qualification
• Microsoft and Networking Certification
• Very strong technical competence with a minimum of five (05) years’ experience in a senior Information Technology position
• A minimum of three (03) years proven supervisory responsibilities, leading a team of technical staff

Recommendations:

VISION

• Shape and own the future
• To be a transforming, equitable, sustainable, and academically excellent University of
• Technology anchored in its communities.

MISSION

• To offer technological, career-directed educational programmes focussing on the innovative problem-solving research and engage with government, business, industries and communities as end-users.
• Understanding of Higher Education and Training environment

Competencies:

• Strong leadership skills
• Problem solving and analytical skills
• Planning and decision making abilities
• Communication
• Client relations
• Building interpersonal relationships

Deadline:8th August,2025