Manager - UI/UX Designer at MTN

Responsibilities

The Manager – UI/UX Designer will be accountable to achieve the following objectives:

• Establish and promote design frameworks and guidelines to ensure consistency and high quality across products and platforms along with the Group Strategy & Design Senior Manager
• Lead the design and development of user interfaces and user experiences for software products and applications, ensuring they meet high standards of usability and aesthetics 
• Articulate design concepts and decisions to stakeholders, including executives, product managers, and developers and use storytelling and data to support the design choices
• Lead in-depth user research efforts, such as ethnographic studies, usability testing, and competitive analysis to gather insights on user behaviour and needs
• Build interactive prototypes to test and validate design ideas by leveraging various design tools such as Figma, Adobe XD, or InVision
• Develop, implement, and maintain design systems and component libraries to ensure consistency and efficiency in design practices
• Organize and lead workshops and design sprints with stakeholders to align on project goals and generate ideas
• Define persona maps to reflect user segments and develop user journey maps that illustrate how users interact with products across different touchpoints
• Conduct thorough design reviews to ensure adherence to design standards, usability, and aesthetic quality and oversee the quality assurance process to verify the accuracy the design concepts implemented
• Utilize project management tools such as Jira, Asana, Trello etc. to enable smooth tracking of tasks and to assign responsibilities among the squad 
• Provide regular updates and reports on design progress, challenges, and achievements to stakeholders and highlight the key findings, design decisions, and impact on project goals
• Encourage learning, knowledge sharing, and the adoption of new technologies and methodologies to enhance processes and drive innovation
• Foster collaboration between development, operations, and other teams involved in the UI/UX design process
• Assess feedback from team members, and track improvements in team performance and skills development

Qualifications

Education:

• Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or related field
• Relevant industry certifications e.g., Certified UX Designer, Human-Computer Interaction Certification
• Post graduate degree in related field (preferred)\

Experience:

• 7+ years of relevant working experience 
• Minimum of 5-6 years of experience in UI/UX design, with a proven track record of delivering successful design projects 
• Expertise in design initiatives and collaborating closely with product and development teams 
• Experience in creating and implementing user-centric design solutions in a professional environment
• Experience of working in a dynamic, fast-paced environment 

Skills :

• Proficiency in user experience (UX) and user interface (UI) design 
• Proficient in using design software (e.g.: Figma and other tools)
• Strong knowledge of design principles, design methodologies, and tools 
• Strong understanding of front-end development technologies e.g., HTML, CSS, JavaScript and their impact on design implementation

Apply Before 10/17/2025