Current Openings at MTN

Job Description

Mission/ Core purpose of the Job

• Responsible for developing business opportunities with other organisations in the telecommunications industry, including Carriers, ISPs and other mobile networks.
• The Head of Propositions and Business Development will lead the client relationships across the Wholesale client portfolio, with accountability for development and management of propositions and strategic business development of major managed network service relationships across the MTN Wholesale portfolio.

Responsibilities

Context (Global influences, environmental / industry demands, organisational mission etc.)

• Highly dynamic and fluctuating Telecommunications industry with constantly changing business requirements and technologies 
• Fluid complexities of customer expectations and demands 
• relationships across the Wholesale client portfolio, with accountability
• Fluid complexities of customer expectations and demands 
• Highly competitive market with new and established competitors and aggressive competitor strategy and delivery 
• Total customer experience for MTN brand 
• Constantly changing consumer and market needs 
• Fast paced industry and environment in response to external factors 
• Market dynamics and developments 
• MTN policies, processes and procedures 
• Within the legal, regulatory and commercial environment of South Africa
• Highly pressurized, deadline-driven environment 
• Highly legislated / regulated environment requires compliance and adherence to Industry standards and benchmarks 
• Participative environment – highly diverse and team-focused
• Context changes in terms of technology advancements
• Shortage of skill
• Changes in consumer behaviour
• Maturing market with very high levels of churn
• Social Media trends and practices
• Participative environment – matrix, highly diverse and team-focused
• Continuous operations 24/7/365 environment

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Strategy Development 

• Develop Market strategies to identify and pursue strategic MNS opportunities and deliver objectives of revenue and unit cost improvement - aligned to industry best practice, MTN Group and MTN SA
• Develop industry leading propositions to address market needs
• Oversee the development of a proposition and business development function to manage MNS client relationships
• Staff Leadership and Management
• Source, induct and manage talent in accordance with legislative guidelines
• Ensure open communication channels with staff and implement change management interventions where necessary
• Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
• Encourage knowledge transfer through the implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan
• Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance
• Align departmental values with MTN brand values
• Approve work structure process before adoption by the team
• Ensure adequate succession planning and that succession plans that are in place are achieved
• Provide career development for direct reports counselling, coaching, identifying key performance areas, career planning and goal setting. 

Governance

Strategic Meetings

• Hold strategic meetings with Clients, ensure relevant participation and provide guidance and support to team in the various discussions
• Drive market development initiatives, elicit inputs from relevant parties
• Drive strategic deal developments, ensuring appropriate governance followed
• Drive adequate risk mitigation and controls, and elicit inputs from relevant parties
• Ensure actions pursued to conclusion

Escalations

• Manage and resolve issues that will result in severe time, scope, productivity and cost or resource impact; and
• Resolve and provide guidance to issues escalated.

Tactical

• Manage proposition development process
• Manage sales pipeline and opportunities.
• Review key risks, issues and dependencies and set mitigation actions; and
• Sign-off / make decisions regarding tactical changes.

Performance

• Define the standards and set targets for performance across the sub-division and identify the parameters for measurement of performance
• Monitor performance against business plans (i.e. business plan tracking) as well as alignment with MTN global strategy and industry best practices
• Review performance of managed network service propositions, against forecasts and agreed Key Performance Indicators (KPIs)
• Continuous review and improvement of Wholesale Framework and provide necessary support to drive performance against business plan target

Reporting

• Report to the CO relating to progress made within the sub-function and in accordance with the measurement metrics set by the organisation
• Highlight to the management significant deviations from defined performance metrics; and
• Report on an adhoc basis on specific projects, as required.

Budgets

• Develop and manage the MNS sales and opex budget in line with business objectives
• Develop and manage project initiative budgets in line with business objectives
• Ensure that the cost of operations is reduced, in line with a least cost operating strategy stemming from the business drivers.

Operational Delivery

Client Management:

• Manage Executive Stakeholder Relationships with Clients
• Ensure relationships with partners are maintained and business development plans are implemented to ensure growth of business relationship
• Identify and engage a diverse range of influential contacts within stakeholder and community groups, and partner organisations
• Identifies clear win-win situations with external clients

Proposition Management

• Manage wholesale products and propositions, ensuring they are competitive and aligned to market needs
• Analyse market development and implement new propositions to address market demand and leverage MTN network capabilities
• Manage product P&L and lifecycle to ensure business plan targets achieved

Pricing negotiation:

• Oversee the negotiation of commercial arrangements with clients and ensure this is in line with MTN Group and SA guidelines

Qualifications

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum of 4 year Commercial/Marketing/Business Degree

Experience: 

• Minimum 10 years of relevant work experience in a strategic Client Management/ Commercial/ Business Development role
• Experience working in a global / multinational enterprise / Telecomms infrastrature business 
• Understanding of Mobile network sharing initiatives, trends and challenges 
• Senior Management track record of 5 years or more, with at least 3 years in relevant sector / industry 
• Strong commercial acumen and leadership, with a clear understanding of profit drivers 
• Understanding of regulatory environment

Competencies

Head - Big Picture Focus (30)

• Conceptual Thinker - Executes tactical plans to achieve strategic requirements.
• Problem Solver - Has the mental agility to identify and solve relevant business challenges.
• Improvement Driver - Executes and identifies opportunities for commercial innovation and continuous improvement.

Heart – Emotionally Intelligent (30)

• Culture and Change Champion - Role models ethical practices by living the MTN values and vital behaviours for others to follow.
• Supportive People Manager - Is self-aware and supports team capability development through opportunity creation for realising potential.
• Relationship Manager - Builds professional networks across teams through collaboration and co-operation.

Hands – Results Focused (40)

• Results Achiever - Produces sustainable business results through ethical practices.
• Operationally Astute – Sets priorities, plans, organises and co-ordinates the work of others.

Authorities

• As per MTN DOA
• Collaboration 

Responsibility towards:  

• Formal and Informal Relationships

Apply Before 10/21/2025

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Job Description

Mission/ Core purpose of the Job

• This role plays a critical part in enabling the implementation the Experience Centres/Stores sales and service strategy across both nonowned and owned stores.
• This Regional role focuses on Execution, Operations, Compliance, and Performance Management at the store level. It acts as an extension of the centre (Channel) team, ensuring that strategy, set by the centre, is effectively implemented in the regions.
• This role drives store performance through operational excellence, adherence to compliance, and execution of service initiatives.
• With store staff management now centralized under the Manager role, this position will focus assisting in driving sales performance, customer engagement, and market optimisation. It will also introduce a stronger level of independence in evaluating store sales effectiveness without direct operational oversight.

Job Outcomes / Results

• Audit Findings & Resolution of Open Issues
• Enhanced customer experience, as reflected in improved CSI scores.
• Call Cycle Execution

Sales Strategy Enablement

• Achievement of Aggregated Sales Target for Area Strengthened collaboration between postpaid sales strategy and store operations.
• A more objective and data-driven approach to store sales evaluation and optimization.
• Greater agility in responding to market trends and customer needs in the branded stores space.
• Continuous improvement in internal processes, leading to better service delivery at POS.

Key Activities & Responsibilities

Strategy Execution and Input

• Execute store sales and service strategy (defined by the centre) across the MTN stores and significantly contribute to achieving the revenue targets by monitoring and driving store performance and ensuring KPIs are met.
• Provide valuable input and feedback to manager regarding Postpaid sales through on-the-ground observations and insights into customer needs.
• This may include working closely with the Dealer Sales Manager and Postpaid Manager to adapt strategies based on performance trends and competitive positioning.
• Provide input into the long-term plan (1-2 years) for the MTN Shops in the region.
• Leverage market insights and customer data to drive targeted postpaid sales initiatives.

Sales Growth & Performance Optimisation Execution

• Serve as the primary link between the central team and store operations. Strengthen relationships with dealers and franchise stores to enhance performance.
• Work closely with store supervisors to ensure alignment with strategic goals.
• Provide regional insights on store performance, customer trends, and operational challenges.
• Track and report on Area stores sales performance and works with the Centre and Dealer to address performance gaps.
• Track, monitor and report on prepaid element in BRC.
• Align with regional marketing specialists to ensure effective and relevant POS in stores.
• Customer Engagement & Postpaid Experience Enhancement
• Champion postpaid customer experience improvements within the retail space.
• Collaborate with store teams to ensure a seamless and compelling customer journey.
• Monitor and provide feedback on postpaid service delivery, ensuring high satisfaction levels.
• Support and enables (store promotions assistance – sufficient stock) implementation of promotional plans and materials as defined by MTN SA.
• Manages interlocks with the Dealer Sales Managers in the centre for inventory issues, customer complaints resolution, escalations and performance of stores.
• Collaborates with Customer Liaison Officer to ensure effective methods and standards are in place for delivery of Customer
• Experience as defined by MTN SA.
• Liaise with manager trade communication on discrepancies between Y’ello trader and system.
• Identify operational inefficiencies and drive process enhancements.
• Ensure the seamless integration of new technologies and business practices into store operations.

Key Activities & Responsibilities

Collaboration with Store Operations & Compliance

• Communicates and monitors the adherence to MTN Policies, Processes and Procedures (PPP) and CX service levels at the stores.
• Works with dealers and store supervisors on the governance of stores as a subject matter expert, who understands the channel in detail including the store structures and working of stores in similar sectors.
• Work alongside store supervisors to align on sales execution while maintaining operational independence.
• Work with The Centre and Dealer to resolve store issues/ queries and liaise with relevant areas within MTN to escalate issues/ queries within agreed SLA’s.
• Address execution gaps, ensuring smooth store operations and regulatory adherence.
• Works with Postpaid Manager to devise store call cycle as well as call cycle checklist and regularly conducts physical audits of the stores utilizing agreed upon audit list.
• Ensures store standards and processes through compliance and quality checks (conduct internal audits and action non-complaint issues arising).
• Ensure stores are effectively utilizing customer service monitoring tools.
• Provide insights and recommendations on store-level sales performance without direct involvement in daily operations.
• Ensure all BRC store offerings comply with all regulatory and business policies. Connect with stakeholders on any issues and gaps identified, finding resolution thereof.

Insights, Reporting & Continuous Improvement

• Maintain constant feedback loops with Dealer and Dealer Sales Manager in order ensure store performance and excellent service
• delivery – this may include identifying patterns and trends to be resolved internally, and escalating consolidated findings pertaining to customer requests.
• Keep abreast of and pursue opportunities to increase sales and quality of service provided in collaboration with dealer and Dealer Sales Manager.
• Utilize data analytics to assess sales trends, customer behaviors, and competitive benchmarks.
• Execute on the continuous improvement of systems, processes, and service/product delivery at points of sale (POS).
• Drive continuous improvement in postpaid sales approaches through performance reviews and best practice sharing.
• Drives the improvement opportunities for systems, processes and procedures to drive efficient sales and service levels.

General Governance, Policies and Procedures

• Ensure effective implementation of (and compliance towards) all company policies, processes, and procedures. Put effective methods
• and standards in place in alignment with aforementioned.
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
• Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.

Key Activities & Responsibilities

People and Culture

• Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors
• Manage own performance and identify training needs.
• Enable and model healthy employee relations and collaborative teamwork.
• Manage diversity, develop, and embed an Employment Equity plan for the business area.
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management.
• Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour.

Education, Skills and Experience

Education

• Minimum of relevant 3 year Degree / Diploma or related

Experience

• At least 3 years experience in a retail operations, sales execution, or business performance role, preferably in the telecommunications or consumer services industry.
• Strong background in store operations management, compliance enforcement, and sales execution.
• Experience in managing dealer or franchise relationships and optimizing store performance.
• Experience working cross-functionally with central teams to execute on-the-ground initiatives effectively.
• Experience in customer engagement and experience management, ensuring high satisfaction and retention in the postpaid segment.

Skills

• Exposure to customer experience measurement tools and performance improvement methodologies.
• Retail Sales Systems & POS
• Product Knowledge
• Process Optimization
• Governance, Risk, and Compliance (GRC)
• Tools

Education

• Minimum of relevant 3 year Degree 

Apply Before 10/21/2025

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Job Description

Contract duration: 12-month contract

Mission/ Core purpose of the Job:

• The Senior Manager – Data Centre Planning plays a pivotal role in Bayobab’s ambition to build Africa’s largest and most trusted digital infrastructure network.
• This role is responsible for driving the planning, coordination, and technical execution of large-scale data centre developments in South Africa — ensuring they are delivered on time, within budget, and in alignment with Bayobab’s commercial and sustainability goals.
• Beyond technical project management, the role acts as a strategic enabler, translating market demand and technology trends into robust, scalable infrastructure solutions that underpin cloud growth, enterprise connectivity, and digital inclusion across the continent.
• The incumbent will operate at the intersection of engineering, energy, and digital ecosystems, ensuring that every data centre build strengthens Bayobab’s position as Africa’s wholesale infrastructure backbone — connecting people, businesses, and nations to opportunity.
• Key success in this role will depend on the ability to integrate multiple disciplines (engineering, power, fibre, regulatory, and commercial), promote strong partnerships with EPCs and strategic partners, and apply innovation to deliver next-generation, sustainable data centre facilities.

Key Performance Areas:

The Senior Manager:  Data Centre Planning will be accountable to achieve the following objectives:

Project Delivery & Execution

• Lead and track end-to-end delivery of new data centre builds from site acquisition through commissioning.
• Oversee design development – concept, detailed and as-built ensuring alignment with global best practice and hyperscaler requirements.
• Manage discussions with EPC (Engineering, Procurement, Construction) contractors and ensure compliance with technical, safety, and sustainability standards.

Power & Energy Infrastructure

• Assess and secure utility power, renewable energy integration, and backup generation capacity for data centre projects.
• Engage with power utilities, regulators, and IPPs to ensure resilient and scalable power supply.
• Drive energy efficiency, sustainability, and cost optimisation strategies.

Location, Connectivity & Site Infrastructure

• Evaluate and validate proposed sites based on power availability, fibre/connectivity presence, land readiness, and regulatory environment.
• Ensure sites are well integrated with terrestrial and subsea fibre routes to meet hyperscaler and enterprise requirements.
• Oversee permitting, zoning, and environmental assessments for new builds.
• Ensure site layouts, civil works, and supporting infrastructure (roads, drainage, security) meet operational needs.

Market & Demand Awareness

• Understand Enterprise, Wholesale, and Government demand drivers for colocation and cloud services.
• Ensure project builds align with regional connectivity ecosystems (carriers, ISPs, cloud providers, and government digitalisation initiatives).
• Contribute insights into market demand mapping to inform site selection and capacity planning.

Stakeholder Management

• Collaborate with internal teams (network, commercial, operations)
• Co-ordinate with Strategic partners, and collaborate with external partners (consultants, utilities, government bodies).
• Serve as technical lead for discussions with hyperscalers, enterprise clients, and regulators.

Programme & Risk Management

• Track project budget, schedules, and deliverables.
• Identify risks (technical, regulatory, market) and develop mitigation strategies.
• Report progress to senior management with clear visibility on timelines and risks

Job Requirements:

Education:

• Bachelor’s degree in electrical, Mechanical, Civil Engineering, or related discipline.
• Project/Programme Management qualification (e.g., PMP, PRINCE2) preferred.

Experience:

• Minimum of 7–10years experience in data centre or critical infrastructure project environments, including at least 3 years within a relevant industry or sector.
• 5 years in a managerial capacity, with a demonstrated track record of successfully delivering two or more large-scale data centre builds exceeding 10 MW.
• Proven expertise in power distribution systems, including high-voltage (HV) and medium-voltage (MV) networks, cooling systems, backup generation, and renewable energy integration.
• Experience in managing complex, multi-stakeholder infrastructure projects, ensuring alignment across engineering, operations, and commercial functions.
• Experience engaging with key external stakeholders, such as utilities, regulators, and technical partners, particularly within the energy or telecommunications sectors.

Competencies:

• Deep knowledge of telecoms, fibre, and connectivity ecosystems (metro fibre, long-haul, subsea, carrier-neutral interconnection).
• Project management expertise (PMP/Prince2 certification desirable)
• Strategic thinker with hands-on project delivery expertise.
• Strong understanding of South African regulatory frameworks (NERSA, municipal utilities, environmental laws).
• Awareness of Enterprise, Wholesale, and Government market needs in Africa.
• Experience managing EPC contractors and consultants across multi-million-dollar projects.
• Excellent stakeholder management and communication skills.
• Willingness to travel regionally and manage on-site delivery as required.

Apply Before 10/21/2025

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Responsibilities

Mission/ Core purpose of the Job

• The Manager Digital Security Architecture is responsible for delivering technical security solution designs, technical reference architecture, standards and configurations for MTN’s new business ventures and innovations.
• These include the MTN Digital and Cloud technology stacks. Other areas within the scope of this role would be Software as a Service, Platform as a Service, Infrastructure as a Service third-party and internal core network interfaces.
• The role also collaborates with Fintech, Cloud Centre of Excellence and Software Solutions. Special focus shall be given to integrating disparate platforms, services, APIs and ensuring that the management of security compliance of products and services.
• These services deployed in the MTN Cloud, digital, and entertainment platforms should be improved across all layers in MTN OPCOs.
• The role will design security Architecture and serve as a security solutions architect for all new innovation, and business ventures and acquisitions for the MTN Group.
• Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
• The Manager Digital Security Architecture is responsible for the following deliverables:

Key Deliverables 

• Design and implement digital and cloud security architecture
• Design and implement technical architecture for group wide risk mitigation of key risk areas for MTN (on premise, public and hybrid cloud platforms, including security monitoring, Mobile and cloud security assurance, group policy and vulnerability management)
• Assist OPCOs with digital, cloud technical security solution designs and implementation 
• Determine a holistic view of technical security requirements on MTN digital and cloud platforms by evaluating current security operations and requirements; researching security standards; studying architecture/platforms; identifying integration issues and preparing cost estimates.
• Evaluate outsourced integration points to ensure they provide adequate protection for the processing, transmission, and storage of transactions.
• Manage the development of security architecture and development standards for all components of the MTN Platforms eg: Middleware, Base OS, Connectivity, Physical Infrastructure, Backup and Recovery), cloud environment and APIs.
• Maintain a 3 - 5 years security architecture road map with budget requirements to prevent future cybersecurity attacks. Articulate the solution to senior management to receive executive buy-in
• Support the activity of the Architecture Working Committee (AWC) and support the periodic request of the architecture principles related to information security 
• Support AI working group and the definition of “security guardrails” as part of the Responsible AI initiatives
• Support the network standardization activities of the GSMA Fraud and Security Group (FASG)
• Assist with management of divisional budgets in line with business objectives and facilitate forecasting.
• Manage project initiative budgets in line with business objectives; and
• Drive initiatives that will ensure that the “cost of operations” are reduced, in line with a least cost operating strategy stemming from the business drivers.
• Assist Senior Management to develop and implement the overall security architecture requirements and framework, overarched by the business risk strategy.
• Responsible for the development and implementation of the security architecture roll-out definition and actualization via third parties.
• Roadmap definitions for security systems by monitoring security environment; identifying security gaps; evaluating and implementing enhancements.
• Responsible for the implementation and ongoing compliance of key Security Solutions
• Perform best-practices risk assessment and security assurance of the MTN Security stacks
• Vetting and advising all OPCO’s in the MTN portfolio on Core network, Digital and IT security related projects, including software developed in house by Software Solutions COE.  
• Support Fintech and Infraco security in designing robust and secure architecture for the platform business

Qualifications

Job Requirements (Education, Experience and Competencies)

Education:

• 4/6-year Information Technology/ Information Systems/ Engineering (or related) Degree
• Master’s in business administration is advantageous
• CISSP/CISM/CEH/CSSP (one of)
• SABSA and/or TOGAF qualification will be an advantage
• Cloud certifications (Azure, GCP, AWS) will be an advantage
• DevSecOps certifications will be an advantage
• IA and responsible AI certifications will be an advantage
• Other Architectural qualifications (ITIL, TMF, COBIT) will be an advantage

Experience:

• 3-5 years of relevant work experience in Information Technology (specifically security)
• Experience in designing and implementing federated Information security systems architecture
• Experience in operational or Design of Security Architecture and Infrastructure
• Experience in Financial and ICT Sectors
• Experience in managing and implementing large scale security projects
• Experience working in Africa and Middle East and have a grasp of political, social, infrastructure and integrity challenges
• Advanced working understanding of the information technology environment of a telecom company

Functional Knowledge: 

• Knowledge of technical security disciplines, specifically around security architecture, engineering, and solution delivery
• Knowledge and experience across security products, tools, and industry trends: e.g. Mobile Network Security, Hardware Configuration, Network Protocols, Networking Standards, Windows, Linux and Unix operating systems, Application Security, Data Security,  generative and analytical AI models and safeguards, Application integration and Infrastructure Security, Security Frameworks (ISO27001, COBIT, NIST etc.), security attacks pathologies, wired and wireless security, and cyber laws and ethics
• Security protocols, communication protocols, cryptography, authentication and authorisation across mobile networks and systems
• Implementation of multi-factor authentication, single sign-on, identity management or related technologies
• Working knowledge of current security risks, risk management and assessments
• Deep understanding of the MTN business and technology strategy

Competencies:

• Complex structures and operational and business performance management and development
• Marketing best practices and trends
• Financial, numeracy , analytical, data management
• People Management (Leadership, Conflict Management, Stakeholder management, customer management
• ICT industry and benchmarking practices
• Dealing with complexity and ambiquity

Behavioural Qualities

• Analytical, organised and methodical
• Operationally astute, proactive, detail-oriented
• Results driven team player
• Culture/Values champion

Other:

• Regional and International Travel obligations

Apply Before 10/21/2025

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Responsibilities

The Executive Personal Assistant will be responsible for the following:

• Proactively manage the assigned Executive diary, and seamlessly plan his/her itinerary, schedule and meetings.
• Liaise with Finance Expenditure to ensure payments to third party suppliers in relation to expenses of the Executive office.
• Manage the day-to-day administration of the assigned Group Executive office and diary.
• Develop and maintain an efficient documentation and filing (electronic and hard) process.
• Cross-examine documents for Exec’s review to ensure quality control and compliance to MTN policies.
• Handle assigned Executive’s internal and external designated correspondence.
• Collate monthly activity reports from the different units within the assigned department for the exec’s review.
• Processes all requisitions for the Executive office. 
• Office Management
• Coordinate the organization of social events connected to the Group Executive office.  This includes preparing cost estimates, managing the budgets and coordinating all activities for the success of the programme.
• Local, international and personal travel arrangements for the Executive office. 
• Develop and maintain an effective and efficient document filing system (both electronic and manual). 
• Develop and continually improve a document tracking system.

Qualifications

Education:

• A good first degree preferably in Secretarial Administration or related

Experience:

• At least three years’ experience in an administrative capacity in a reputable company.
• Experience in administrative support for a top management personnel of a reputable company, with local and international operations.

Competencies :

• Strong hands-on knowledge of Microsoft Office suite programs.
• Thorough knowledge of MTN  general administration policies, including approval ceilings and jurisdiction.
• Importance of customer service orientation
• Good interpersonal relationships with different levels of management.
• Customer and service orientation.
• Maintains poise and confidence under pressure.
• Good communications skills.
• Ability to work with little or no supervision and produce excellent results.
• Excellent computer skills.
• Strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities
• Discretion. Maintaining confidentiality and exercising discretion is essential 

Apply Before 10/17/2025

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Responsibilities

Commercial GTM Strategy Execution

• Develop and execute a comprehensive sales strategy for data monetization, ensuring a robust pipeline of opportunities and achieving aggressive sales targets
• Own and drive the full sales pipeline lifecycle: from lead generation and qualification to deal closure and post-sale success
• Drive the execution of DataCo’s go-to-market strategies across priority verticals and product lines, including mobility insights, retail intelligence, and SME targeting
• Translate product positioning into compelling sales narratives, ROI-driven messaging, and sector-specific value propositions
• Support the launch and localization of packaged offerings across MTN OpCos
• Stay abreast of industry trends, competitive landscapes, and emerging technologies in data analytics, geospatial intelligence, and data monetization

Sales Enablement & Deal Structuring

• Equip OpCo sales teams with enablement tools, including playbooks, pricing calculators, proposal templates, and objection-handling guides
• Lead complex deal structuring and pricing negotiations for strategic accounts and data aggregators
• Monitor proposal-to-close ratios and drive continuous uplift in sales capability
• Develop pricing, bundling, and packaging strategies for data products
• Serve as the technical lead in sales engagements, articulating product capabilities, use cases, and integration strategies
• Work closely with data science, engineering, and product teams to tailor solutions to customer needs
• Lead the design of campaigns and promotional strategies to accelerate client conversion
• Proactively identify and assess new market segments, use cases, and business models for data monetization, translating insights into tangible sales opportunities

Client Engagement & Pipeline Acceleration

• Technical Pre-Sales Leadership, Oversee and guide the technical pre-sales process, ensuring the team effectively demonstrates the value and capabilities of MTN's geospatial analytics and other data products
• Act as a primary point of contact for key clients, collaborating closely with them to understand their business challenges and co-create innovative data-driven solutions leveraging MTN and third-party data
• Manage the full pipeline lifecycle i.e., from lead qualification and co-creation workshops to pilot delivery and conversion
• Track traction metrics and lead conversion benchmarks to inform sales strategy and execution

Partner Ecosystem Activation & Team Build

• Identify, onboard, and co-develop joint offerings with hyperscalers, telco alliance partners, and data platform providers
• Forge strategic partnerships with data resellers, data brokers, platforms, and ecosystem partners
• Work closely with product development, marketing, and other internal teams to ensure alignment of sales efforts with product roadmaps and market demands
• Recruit, train, mentor, and manage a high-performing team of technical pre-sales specialists
• Define commercial agreements and joint go-to-market plans with strategic resellers
• Monitor partner sales performance, training effectiveness, and integration with MTN systems to ensure delivery consistency and impact

Sales & Revenue Performance Management

• Define and track revenue targets, segment specific KPIs, and partner contribution metrics
• Lead sales governance forums to review regional performance, pipeline velocity, and client success
• Provide accurate sales forecasts, pipeline reports, and performance analyses to senior management
• Recommend incentive schemes and feedback mechanisms to improve field traction and sales outcomes
• Define objectives and establish monetization KPIs aligned with DataCo’s incubation checkpoints 
• Monitor pipeline activation, forecast revenue, and drive feedback loops for product optimisation
• Collaborate with Finance to integrate monetization metrics into financial planning 
• Regularly assess customer satisfaction and NPS for monetized data products to inform product and sales strategy

Governance, Risk and Brand Compliance

• Ensure legal, privacy, and regulatory compliance in all data monetization activities
• Ensure all outbound commercial engagements comply with MTN’s data governance, consent, and privacy standards
• Partner with Legal and Privacy teams to structure compliant and auditable commercial agreements
• Collaborate with Brand and Communication teams to ensure unified, reputationally sound go-to-market messaging

Qualifications

Education:

• Bachelors’ or Master’s degree in Business Strategy, Computer Science, Engineering, Data Science, or a related field
• MBA or relevant executive leadership training is advantageous, especially with a focus in Strategy, Digital Marketing, or related commercial discipline
• Professional certifications in solution sales methodologies (e.g., SPIN, Challenger, MEDDIC) are a plus

Experience:

• Minimum of 10+ years of experience in enterprise sales leadership roles, with a demonstrable track record of exceeding sales targets in complex B2B environments, with an ideal focus in data, analytics, technology, or telecom
• Extensive experience in data monetization strategies, business models, and value propositions
• Exceptional ability to understand customer needs, articulate value, and co-create tailored solutions that address specific business challenges
• Strong understanding of commercial terms, pricing strategies, and contract negotiations
• Proven ability to identify and develop new business opportunities and expand market share
• Capability to develop and execute long-term sales strategies aligned with organizational goals
• Understanding of key financial metrics and their impact on business performance
• Ability to translate technical capabilities into business value propositions
• Superior written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences
• Ability to deliver compelling presentations to C-suite executives and diverse stakeholders
• Highly developed negotiation and influencing capabilities
• Excellent analytical and problem-solving abilities, with a solutions-oriented approach
• Demonstrated ability to build, motivate, and manage high-performing sales teams
• Proven ability to manage relationships with internal and external stakeholders at all levels
• Ability to thrive in a fast-paced, dynamic, and evolving technology landscape

Competencies:

• Enterprise Sales Strategy: Designs and leads value-based selling strategies across B2B and public sector domains
• Solution Co-Creation: Collaborates with partners and clients to shape data-driven use cases and commercial outcomes
• Partner Ecosystem Development: Identifies and scales high-value relationships to extend market reach
• Performance Management: Tracks pipeline health, conversion rates, and sales metrics to inform strategy and capability interventions
• Commercial Deal Design: Leads complex deal structuring aligned with monetization models, consent frameworks, and buyer expectations
• Client Relationship Management: Builds long-term commercial relationships grounded in credibility and innovation
• GTM Content Development: Crafts sector-specific sales kits, demos, and proposal assets to support field enablement

Functional Knowledge:

• Geospatial Analytics Knowledge: Strong understanding of geospatial data, GIS platforms, location intelligence, and their applications across various industries
• Data Analytics & AI/ML: Solid grasp of data analytics concepts, methodologies, and the application of Artificial Intelligence and Machine Learning in real-world business scenarios
• Big Data Technologies: Familiarity with big data technologies, data warehousing, and data lake architectures
• Cloud Platforms: Understanding of cloud-based data solutions and platforms (e.g., AWS, Azure, GCP)
• API Economy: Knowledge of API-driven data exchange and integration
• Data Governance & Privacy: Awareness of data governance principles, data privacy regulations and ethical data usage

Apply Before 10/21/2025

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Responsibilities

Group DDO Blueprint Execution and Governance

• Lead the rollout of the Group DDO blueprint across all MTN markets, supported by localized implementation plans tailored to each Opco
• Operationalize blueprint principles, including data maturity advancement, monetization readiness, and AI adoption
• Monitor adherence to blueprint KPIs and proactively flag deviations in architecture or operating models
• Collaborate with Group DataCo, AI, and Platform teams to update the blueprint on a quarterly basis, incorporating feedback and lessons learned

Strategic Road mapping and Transformation Co-creation

• Drive all customer DDO engagements including  maturity assessments, transformation strategy design, and control implementation and operationalization, and co-create with customer executives the near and long-term  transformation roadmaps
• Facilitate roadmap signoffs at the ExCo level and embed KPIs into business planning and performance management cycles
• Advise on capability sequencing, monetization readiness (including data quality & governance, target operating model, capability readiness, systems, and platforms), and AI integration maturity to ensure strategic alignment and execution feasibility
• Support risk-adjusted prioritization across technology, data, governance, and product workstreams
• Collaborate with IT, Cloud, and Network leadership to provide an end-to-end diagnostic, solution design and execution plan for external and internal clients
• Build the DDO Transformation book of business and deliver on the financial targets for the service line

Capability & Operating Model Uplift

• Define target-state data and analytics capabilities across key domains including data science, engineering, architecture, and governance
• Support HR, L&D, and functional teams to drive competency mapping and organizational design aligned with transformation goals
• Build capacity through agile, squad-based delivery, federated CoEs, and cross-OpCo communities of practice

Executive Coaching and Leadership Activation

• Deliver structured coaching engagements for OpCo CEOs, CTIOs, CFOs, and CDOs on strategic data transformation
• Align local sponsorship models and steerco routines with Group-level transformation governance
• Support leadership in articulating AI and data strategy messaging for investors, regulators, and market stakeholders

Performance Management and Value Assurance

• Establish and monitor data transformation value metrics aligned with ROIC, time-to-market acceleration, and EBITDA uplift
• Embed data transformation KPIs into Group and OpCo performance scorecards to ensure accountability and impact
• Track benefit realization and operational impact of blueprint execution through structured quarterly reviews

Best Practice Codification and Consulting Delivery

• Maintain a centralized repository of cross-OpCo case studies, implementation toolkits, and transformation playbooks
• Build and empower a world-class centralised internal consulting team with a mix of full-time and contractor resources to deliver and scale the DDO consulting business line 
• Represent MTN in internal and external data transformation forums and executive sessions

Qualifications

Education:

• Master’s degree in business strategy, Information Systems, or Digital Transformation related field
• Executive certification in Operating Model Transformation, Agile Scaling, or AI Strategy preferred

Experience:

• Atleast 10+ years in top-tier management consulting, technical leadership, or enterprise-wide transformation roles, with strong focus on digital transformation, digital business building, and data-driven decision making
• Proven success leading complex operating model change across multi-country organisations and engaging successfully at senior leadership levels to drive clear action and serving as a leadership advisor
• Demonstrated ability to build and leverage delivery partnerships to scale customer impact. P&L ownership and deal-making experience is highly preferred 
• Very Strong knowledge of digital operating models, data structures and governance end to end, data quality, analytics platforms and methodologies, capability maturity assessment methods, and a strong sense of cross-industry data monetisation strategy, opportunities, and best practices.

Apply Before 10/21/2025

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Responsibilities

The Senior Manager: Economic Regulation will be responsible for:

• Providing frameworks to guide OpCo and platform compliance with ex ante competition regulation (pricing, interconnection / termination rates, and determinations of dominance / SMP).
• Provide guidance and support for OpCos and platforms on advocacy positions regarding both proposed ex ante rulemaking as well as possible changes to existing ex ante regulations
• Strengthening strategic research capability and outputs on competition related matters.
• Providing support and guidance regarding ex post competition issues in respect of both inquiries into MTN’s conduct as well as the conduct of MTN’s competitors or potential competitors including supporting OpCos in their ex post competition analysis.
• Providing regulatory input into business strategy in competition and economic regulation.
• Monitoring and analysis of emerging competition and economic regulatory issues that may impact the Group’s operations, and provide alerts to management.
• Provide input and support OpCos and platforms in providing input into proposed regulatory policies / legislation / competition processes and ensuring MTN’s Group and operational interests are considered.
• Monitor and review compliance with competition requirements, including compliance with both ex ante and ex post competition issues across MTN Group.
• Provide detailed research and benchmarking for purposes of developing MTN’s position in response to competition issues at both a national and regional basis and support MTN’s OpCos and platforms to advocate on those issues from time to time.
• Driving industry initiatives through industry bodies and with industry stakeholders including developing and implementing impact assessments of proposed competition issues on the sustainability of business operations.
• Support the Regulatory Affairs function with monthly, quarterly, and annual reporting requirements. 

Key Deliverables

• Proactive planning for engagement with regulators.
• Analyse and provide/support reporting on the existing competition landscape in the various MTN OpCos and platforms including both ex ante and ex post competition regulation.
• Assess competition regulatory trends to provide relevant insights and support MTN’s business strategy and market positioning.
• Consolidation, monitoring (first line) and reporting of Group-wide Competition Regulatory risks, issues and positioning.
• Build data and analytics-based insights to support a broader stakeholder engagement and communications programme.
• Develop data and economic analysis to support OpCo and platform teams in their engagements.
• Create a central knowledge repository and adequate peer review on competition issues across the MTN Grou

Qualifications

Education:

• Minimum of 4-year tertiary Degree in Law, Economics, Business Science, Mathematics, Statistics, Analytics, or similar discipline
• Postgraduate qualifications in law and/or economics with solid research component advantageous.
• Fluent in English. Ability to communicate in French will be an advantage.

Experience:

• Manager track record of 5 years or more; with at least 3 years in relevant sector / industry/ area of specialisation   
• Minimum of 5 years’ experience in competition regulation and or competition economic analysis. Experience in a legal environment (law firm, or ex ante or ex post competition regulator) preferred. Experience in areas of business strategy, consulting and policy development will be advantageous.
• Experience in a telecoms and or technology environment including “hands-on” exposure to competition regulatory compliance, strategy and or operational reporting is an advantage.
• Experience researching, analysing and reporting, to make recommendations on strategy in multinational context
• Experience with advance research skills including data analysis, visualisation, manipulation, extraction and modelling, with high attention to detail and building dashboards for reporting.
• Experience with engaging with senior leadership, and appreciation of intersection between external environment and business strategy.
• In depth experience and understanding of the telecoms and/or technology environment.
• Experience working in a medium to large organization with diverse cultures and geographies is an advantage.

Apply Before 10/22/2025

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Responsibilities

The Senior Manager: Regulatory Affairs will be accountable to achieve the following objectives:

• Provide leadership in regulatory affairs and ensure that the business is prepared to respond to diverse issues arising from regulatory frameworks, environments and competitive markets
• Prepare policy submissions on matters involving regulatory instruments and public policy relating to the countries in which MTN operates as well as regional and global regulatory issues
• Development of regulatory strategy, issue management and power mapping frameworks
• Provide regulatory input into business strategy 
• Monitoring and analysis of pending legislation and regulations that may impact the company’s operations and MTN Group, and alerts management 
• Provide input into proposed regulatory policies/legislation along with the OpCos and/or platforms ensuring MTN’s Group and operational interests are taken into account
• Influence the telecommunications sector competition policies to advocate for regulatory parity
• Monitor and review regulatory issues including regulatory compliance with reference to 
• interconnect agreement and all interconnect related issues affecting the business.
• infrastructure sharing guidelines/ agreements and national and international roaming agreements.
• MTN Group and Opco agreements and other arrangements impacting regulatory issues, prescriptions and policies

Address and provide satisfactory resolutions of regulation issues pertaining to:

• the impact, proactive development of strategy relating to interconnection as they pertain to mobile operators
• analysis of international and domestic telecom pricing and cost studies for the purpose of rendering requisite support to the MTN business to determine accuracy and the resulting impact on MTN’s business goals and strategy market trends and conducting evaluation of data researched and identifying potential risks / threats / opportunities tariff analyses in both retail and wholesale markets including cost studies to establish cost-based tariffs and regulation 
• keeping abreast of regulatory economics and developments in ICT competition regulation
• Provide advice and regulatory support on issues pertaining to consumer and services regulation including consumer protection issues, consumer rights, data protection, privacy and sovereignty, and products and services offered
• Monitor, review and keep MTN Group abreast of developments; bills, and new policies, within the global MTN Group and operational legislative/ regulatory arena
• Provide detailed research and benchmarking for purposes of developing MTN Group’s position in response to legislative and policy changes from time to time and providing support to OpCos and platforms in respect of their positions
• Driving industry initiatives through industry bodies and with industry stakeholders including
• Making presentations to key pertinent stakeholders’ relevant fora
• Building and maintaining relationships with key stakeholders and co-ordinating lobby efforts with the relevant stakeholders
• Assisting in negotiations with mid-level regulatory authority professionals and government stakeholders 
• Supporting regulatory initiatives through engagement and relationships with key industry stakeholders and industry bodies 
• Promoting the development of sensible regulatory frameworks for MTN amongst government and regulatory authorities in all markets that would lead to productivity gains
• Participating in proactive engagement with senior-level regulatory authorities, governments, stakeholders and industry fora to influence regulatory policies
• Assess impact of proposed regulatory frameworks on sustainability of business operations
• Develop mitigation strategies for issues as and when they arise
• Establish a centre of excellence for advice on regulatory matters within MTN
• Any other regulatory issues that may from time to time arise

Key Deliverables

• Business opportunities and threats presented by current and pending regulations and legislation are identified and appropriate recommendations are made
• Pertinent opinions, position papers, submissions and toolkits
• Implementation of Group Regulatory strategy including economic and service regulation
• Monitoring of licencing frameworks across the Opco’s
• Regulatory compliance to regulations and legislations
• Supporting effective capacity building interventions and self-development opportunities for regulatory affairs unit

Qualifications

Education:

• Law (LLB degree), or minimum 4-year Tertiary degree in Economics, Politics or International Relations 
• Masters or sector-related certifications advantageous
• Relevant certification / accreditation / membership with professional body as required for degree and/or role  
• Fluent in English. Proficiency in other African languages/French advantageous

Experience:

• 5- 8 years’ experience in a regulatory affairs function/activity preferably in a telecoms environment
• 5 years’ progressive regulatory experience in telecoms environment including “hands-on” regulatory compliance strategy experience 
• In depth experience and understanding of the ICT industry and regulatory framework 
• Effective stakeholder relationship management experience in a telecoms regulatory environment
• Strong and effective business communications (verbal and written) skills
• Worked across diverse cultures and geographies advantageous
• Experience working in a medium to large organization

Apply Before 10/22/2025

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Responsibilities

The Manager – UI/UX Designer will be accountable to achieve the following objectives:

• Establish and promote design frameworks and guidelines to ensure consistency and high quality across products and platforms along with the Group Strategy & Design Senior Manager
• Lead the design and development of user interfaces and user experiences for software products and applications, ensuring they meet high standards of usability and aesthetics 
• Articulate design concepts and decisions to stakeholders, including executives, product managers, and developers and use storytelling and data to support the design choices
• Lead in-depth user research efforts, such as ethnographic studies, usability testing, and competitive analysis to gather insights on user behaviour and needs
• Build interactive prototypes to test and validate design ideas by leveraging various design tools such as Figma, Adobe XD, or InVision
• Develop, implement, and maintain design systems and component libraries to ensure consistency and efficiency in design practices
• Organize and lead workshops and design sprints with stakeholders to align on project goals and generate ideas
• Define persona maps to reflect user segments and develop user journey maps that illustrate how users interact with products across different touchpoints
• Conduct thorough design reviews to ensure adherence to design standards, usability, and aesthetic quality and oversee the quality assurance process to verify the accuracy the design concepts implemented
• Utilize project management tools such as Jira, Asana, Trello etc. to enable smooth tracking of tasks and to assign responsibilities among the squad 
• Provide regular updates and reports on design progress, challenges, and achievements to stakeholders and highlight the key findings, design decisions, and impact on project goals
• Encourage learning, knowledge sharing, and the adoption of new technologies and methodologies to enhance processes and drive innovation
• Foster collaboration between development, operations, and other teams involved in the UI/UX design process
• Assess feedback from team members, and track improvements in team performance and skills development

Qualifications

Education:

• Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or related field
• Relevant industry certifications e.g., Certified UX Designer, Human-Computer Interaction Certification
• Post graduate degree in related field (preferred)\

Experience:

• 7+ years of relevant working experience 
• Minimum of 5-6 years of experience in UI/UX design, with a proven track record of delivering successful design projects 
• Expertise in design initiatives and collaborating closely with product and development teams 
• Experience in creating and implementing user-centric design solutions in a professional environment
• Experience of working in a dynamic, fast-paced environment 

Skills :

• Proficiency in user experience (UX) and user interface (UI) design 
• Proficient in using design software (e.g.: Figma and other tools)
• Strong knowledge of design principles, design methodologies, and tools 
• Strong understanding of front-end development technologies e.g., HTML, CSS, JavaScript and their impact on design implementation

Apply Before 10/17/2025