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  • Posted: Feb 19, 2021
    Deadline: Not specified
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    Aspen has a proud heritage dating back more than 160 years and is committed to sustaining life and promoting healthcare through increasing access to its high quality affordable medicines and products. Aspen has a market capitalisation of approximately US$10 billion, is the largest pharmaceutical company listed on the JSE Limited (share code: APN) and rank...
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    Manufacturing Operations Systems Support

    Responsible for the management, coordination and functional support of Manufacturing Operations Systems, and continuous improvement project roll-outs within the Manufacturing Operations Systems / Projects environment.

    Responsibilities
    Service Support

    • Incident response and resolution through risk based problem solving while adhering to agreed SLAs.
    • Problem Management to prevent incident recurrence and reduce impact of incidents that cannot be prevented.
    • Request Fulfillment related to changes and support.
    • Application Management throughout entire system lifecycle.

    Service Design

    • Design and coordination with key business stakeholders.
    • Compliance of IT services, processes and systems with company policies and regulatory requirements.
    • Alignment to architecture strategy, policies and standards.
    • Ensure requirements are defined for Supplier Management.
    • Ensure confidentiality, integrity and availability of data in line with regulatory requirements and company policies.

    Service Transition

    • Change Management, risk and impact evaluation.
    • Management project stakeholders and report on Deliverables, Risks, Assumptions, Issues and Decisions.
    • Service Validation and Testing – Compiling requirements, risk assessments, specifications and test protocols; testing and validation reporting.
    • Service Release as per Service Introduction procedures.
    • Asset and Configuration Management.
    • Update Knowledge Base to improve efficiency.

    Service Strategy

    • Build trusted Business Relationship with users to ensure business needs are met. Understand and anticipate customer demand through demand management processes.

    Continuous Service Improvement

    • Regularly review services to improve quality and identify areas where processes can be improved
    • Implement and monitor CSI initiatives.

    Requirements
    Skills Required
    Background/experience

    • Pharmaceutical/Engineering/IT business degree or diploma.
    • Qualification in ITIL framework, agile methodologies, GAMP5 IT Systems Validation will be advantageous.
    • 3-5 years pharmaceutical manufacturing
    • 1-2 years process development / QA.


    Specific Job Skills

    • Good knowledge of Pharmaceutical GxP regulations.
    • Advanced understanding of process and quality controls in Pharmaceutical Manufacturing
    • Compiling / implementing / monitoring deviations, change controls, CAPAs, SOPs, validation protocols and reports.
    • Proven Information Technology acumen and competency

    Competencies

    • Relational thinking.
    • Dissemination of Technical Information.
    • Improving Business Processes.
    • Collaboration with Others.
    • Emotional Intelligence.

    Method of Application

    Interested and qualified? Go to Aspen Pharma Group on aspen.mcidirecthire.com to apply

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