Market Development Manager - Limpopo at Momentum Metropolitan Holdings Limited

Role Purpose    

• Build, strengthen and maintain relationships with key stakeholders and act as key contact to stakeholders regarding queries, products and services.

Requirements    

• Matric or equivalent
• Business related qualification
• 3 - 5 years’ experience in a client engagement, sales or client service environment with proven knowledge of client engagement principles and practices
• Exposure to the health insurance and/or insurance industry

Duties & Responsibilities    

• Build and maintain good relationships with various stakeholders (e.g. clients, brokers, partners) so the business can maximise value from these relationships.
• Understand stakeholders' problems and challenges and identify ways the business could better address those needs
• Interact with stakeholders to explain products and service offerings, address queries and strengthen their satisfaction with the business.
• Assess level of client satisfaction with current products and services and make recommendations to address shortcomings.
• Function as a trusted and loyal advisor regarding business challenges stakeholders are facing, by identifying competitive threats and recommending helpful strategies to help them realise their business goals.
• Analyse all benefits, risks, and costs of proposed strategies to determine whether they are viable.
• Provide information to internal teams to capitalise on opportunities to up-sell or cross-sell services and products, based on insight generated in stakeholder engagements and needs.
• Provide excellent service in order to maintain a positive reputation for the business.
• Resolve any escalated complaints in a prompt and professional manner to maintain good relationships and stakeholder satisfaction.
• Identify and report process and system failures and enhancements to improve stakeholder experience

Competencies    

• Interacting with people
• Establishing Rapport
• Convincing people
• Articulating information
• Providing insights
• Developing strategies
• Managing tasks
• Conveying self-confidence

Deadline:22nd August,2025