Marketing Technology Administrator at TransUnion

What We'll Bring:

This role is for a marketing technology administrator to help deliver Transunion’s Martech vision, providing support across the platforms. This is a technical role and would suit someone who is interested in learning new systems and marketing tools.
Reporting to the Senior Director, Marketing Technology & Data, this person will work with a variety of business partners across the enterprise to support platform adoption, development and utilization, set user access and security privileges, manage data flows and communicate change.

What You'll Bring:

• Firsthand experience working with Software-as-a-Service marketing technology platforms, i.e. Salesforce, Eloqua, Adobe Experience Platform, Qualtrics, Medallia to provide support across the marketing technology stack.
• Experience working in a matrixed global organization supporting business stakeholders with systems and processes.
• Experience in developing communication plans for Training/Knowledge, to share with the wider Marketing teams and users of the Martech estate, providing a frictionless experience with technology and supporting users to be self-sufficient where needed.
• Excellent analytical and problem-solving skills, using them to resolve system related incidents and expert Excel skills.
• Sincere interest in marketing technology and deepening that expertise through working with Salesforce and other marketing technology platforms

Impact You'll Make:

• Assist with user queries, trouble shooting and provide support in responding to any system alerts
• Coaching the Marketing and Sales teams through solution capabilities and utilization of technology in line with the strategy and roadmap
• Help the Martech team to drive improvements to processes, people, and platforms to continually automate and optimize the marketing technology stack and drive enterprise impact from marketing technology investments
• Help develop training documentation and opportunities for existing and new platforms within the marketing technology stack
• Collaborate with the MarTech team and business partners to evaluate, assess, and introduce capabilities and platform enhancements to the marketing technology roadmap

It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively