Master Data Manager at Omnia (Pty) LTD

Overview    
Master Data Solutions

• Lead the development and management of fit-for-purpose Master Data Management (MDM) solutions for the organisation.
• Provide effective and efficient management of the process of creation and maintenance of master data within a Master Data Management (MDM) framework and/or tool.
• Provide thought leadership on all MDM practices across the entire organisation.
• Ensure the provision of insightful reports, processes, and Excel VBA (Visual Basic for Applications) throughout the MDM value chain.
• Remain up to date to ensure continual learning and understanding of the changing data landscape in relevant databases and applications.
• Develop and utilise optimal data collection processes to effectively meet the data management needs of the organisation.
• Responsible for ensuring that all data is reviewed and validated in line with the highest quality and ethical standards.
• Lead the development and implementation of best-in-class processes, procedures and governance for MDM solutions.
• Drive the implementation of targeted initiatives / projects for addressing the closing of process or system performance gaps.
• Regularly implement troubleshooting solutions within SQL code, front and back end models across the MDM service offering.
• Utilise international MDM best practices, benchmarks and scorecards for continuous improvement throughout the organisation.
• Optimise process improvements by establishing key performance measurements, benchmarking metrics, and continuous process improvement initiatives to improve process quality on a continual basis.

Master Data Mining and Business Process

• Responsible for gathering relevant business data through various means.
• Ensure that master data is maintained at a certain data quality level so that it can used optimally by various departments and functions as business insights
• Proactively review competitor data and relevant industry trends and advise business accordingly.
• Utilize the data collected to help develop a picture of the organization’s competitiveness.
• Conduct regular comparisons with other organizations/competitors and suggest improvements or potential solutions where applicable.
• Continually monitor all data collection activities to ensure standards are maintained and implement corrective action where required.
• Develop methodologies to improve data analysis techniques on a continuous basis.
• Continually ensure that data is being correctly gathered, stored, and analysed as per SOPs and best practice standards.
• Responsible for automating the process of data collection and interfaces with other applications to improve the accessibility of data and business insights.
• Responsible for the assurance of master data process and quality in relevant Omnia systems like SAP, Oracle, or other ERPs.
• Develop and implement MDM metrics and measurement standards across the value chain
• Ensure the socialising of MDM concepts with business stakeholders and link these concepts to stakeholder outcomes and benefits.
• Responsible for initiating and/or building MDM capabilities in the organisation.
• Write technical product specifications where applicable and construct workflows in code as per MDM requirements.
• Design and develop end-to end user guides to ensure that all MDM services are fully utilised throughout the business.
• Execute acceptance testing and ensure the quality of all MDM solutions recommended.

Qualifications    

• Minimum Academic, Professional Qualifications & Experience required for this position
• BTech or BSc in Information Science, NQF Level 7 equivalent.
• A bachelor’s degree in a field such as Computer Science, Information Technology, Data Management, or a related field.

Experience    

• 5 Years’ experience within a master data management or business intelligence processes and practices environment.
• At least 3 years supervisory experience is required.
• Experience in Data Governance and Data Quality projects
• CDMP certification (DAMA) is preferrable.
• 5 or more years in Business Intelligenc
• Front End and Back End administration of Share Point

Coding

• Certification in SQL and other coding languages (Java Script/C-Sharp
• Business Analyst Certifications
• SharePoint Designer
• Power Automate and other applicable software/tools.

Duties    
Financial / Governance

• Conduct short- and long-term planning, utilising risk management assessments and making independent decisions concerning procedures based on an understanding of the organisation's dynamics.
• Lead the formulation of annual budgets on behalf of the function and for executive approval.
• Oversee the function’s relevant budgets to ensure alignment to the organisation’s revenue and efficiency objectives.
• Ensure that costs are contained while maintaining high levels of impact and performance across the function.
• Ensure and initiate steps to protect the company’s assets, through appropriate insurances to mitigate risk.
• Responsible, with the Finance and Risk departments, for identifying and managing risk with internal and external stakeholders, escalating as required, using effective KPI’s.
• Ensure ongoing compliance with critical processes, policies, legislation and the continuous improvement of procedures and policies as required.
• Ensure that all savings are tracked and auditable as per standard operating procedures.
• Formally track risks in line with the business risk assessment approach.
• Ensure that MDM policies, procedures and governance are in place, up-to-date and in accordance with governance requirements and standards.

Stakeholder Managment

• Build and sustain relationships with suppliers with the view to create strategic partnerships that are mutually beneficial.
• Lead the development and maintenance of relationships with internal stakeholders by being the first point of contact for end-user data management queries and needs.
• Manage internal and external stakeholder expectations on the delivery of MDM services by providing effective, open, swift communication and issue resolution
• Ensure the proactive implementation of relevant mechanisms to understand delivery to internal customers in the interest of exceeding expectations.
• Use queries/ complaints to understand data management related problems, gather appropriate information, establish root causes and seek and propose solution options.
• Ensure solutions are cost effective and improve efficiencies.
• Effectively communicate insights to all relevant stakeholders across the organisation.

People

• Lead and direct all staff within the function as well as any relevant stakeholders on projects and initiatives.
• Maintain a professional environment that sets the example for the business by living the Omnia values every day.
• Inspire continuous focus on improving overall productivity through engagement with employees.
• Ensure the creation of an environment where staff are developed, engaged and successfully retained.
• Ensure levels of knowledge, skills and competence are in place to meet MDM objectives and contribute meaningfully toward functional goals.
• Direct the work of subordinates by allocating and delegating work, following up and/or taking corrective action.
• Coach/mentor subordinates in their required learning and growth objectives and manage training and development interventions, for or on behalf of the team.
• Create a talent management process (which includes succession planning) in coordination with HR to ensure that the right resources are in place and planned succession.
• Ensure the management of skills and competency development of functional staff, including training development and knowledge management capabilities.
• Provide leadership of cross-functional teams across other business functions and in line with other senior manager expectations.

Job Competencies    
Knowledge:

• SQL objects development
• Performance tuning
• Data analysis and integration

Functional / Technical Competency:

• Strong leadership skills - Team player at executive levels to collaborate with business units and functional partners including operations, IT, finance, HR, legal, etc.
• Change management skills - To drive effective change internally to the procurement function and externally
• Strong negotiation skills - To use for large commercial deals
• In-depth knowledge of supply chain principles and best practices
• Familiarity with relevant legislative and regulatory requirements, as well as understanding of standard contractual terms and conditions to mitigate legal risk
• Technology – Has insight and experience into transport management and supply chain management systems, particularly as they relate to the procurement processes. Understands how data is constructed within the systems and is able to source the information as well as input data for downstream use (advantageous)
• Knowledge of enterprise risk management and business continuity planning (advantageous)
• Analytical mindset, but also creativity to seek, encourage and find non-traditional approaches that have historically “boxed-in” procurement (advantageous)
• Development and tracking of KPI’s

Behavioural Competencies:

• Communication – A proven ability to communicate with stakeholders across the organisation, including listening to understand multiple viewpoints and their relevance to the success of the procurement outcomes
• Process orientation – Understanding the connection between groups and activities and ability to organise people and activities to achieve expected outcomes. Insight into opportunities to simplify and integrate process steps to maximum effect
• Collaboration/team dynamics – Skilled at working with teams of people with disparate opinions and agendas to develop common outcomes, strategies and plans. Builds sense of team goals, focusing team toward those ends while balancing trade-offs in each stakeholder community (advantageous)
• Detail orientation – Focused on ensuring that all data and activities are managed at an appropriate level of detail to ensure an accurate demand and supply plan (advantageous)
• Conflict management – Understands the organisational “hot spots” and focuses diverse groups on common organisational outcomes. Fosters productive dialogue and manages high tension situations with diplomacy and tact to maintain credibility and influence

Closing Date    
2023/05/29