Master Technician at Epiroc

Main Duties and Responsibilities: 

Team Leadership and Supervision:

• Supervise and manage a team of Service Technicians and Assistants.
• Schedule and manage team leave, sick leave, and weekend work.
• Conduct daily safety meetings, incident debriefs, and team briefings.
• Maintain team discipline, motivation, and a positive work culture.
• Maintenance and Repairs:
• Oversee all maintenance and repair activities on Epiroc machinery.
• Ensure adherence to proper maintenance and repair procedures.
• Record all work in logbooks and provide reports on breakdowns, spares usage, and maintenance activities.

Safety and Compliance:

• Enforce adherence to all safety protocols and mine standards.
• Conduct Planned Task Observations (PTOs) and ensure the team complies with PPE and safety policies.
• Identify hazards, report incidents, and implement corrective measures.

Training and Development:

• Identify skill gaps and coordinate training sessions for team members.
• Act as a technical coach, mentoring and training subordinates on maintenance best practices.
• Ensure technicians are trained in new equipment and updated on procedures.

Customer and Stakeholder Engagement:

• Liaise with the customer’s Pit Superintendent to report and manage machine damages.
• Maintain machine availability above 85% to meet contractual requirements.

Administrative and Planning Support:

• Maintain accurate records, including logbooks, timesheets, and equipment manuals.
• Assist the Maintenance Planner with reports and maintenance scheduling.
• Control costs within set parameters and optimize equipment life.

Skills, Comperence and Experience:

• Strong technical expertise with Epiroc machinery.
• Excellent leadership and team management skills.
• Proficient in computer systems and maintenance management software.
• Strong communication and customer relationship management skills.
• Ability to work shifts in a 24/7 operation.

Educational Qualification:

• Applicable Trade Test (e.g., Hydraulic Fitter, Electrician, or Millwright).