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  • Posted: May 6, 2026
    Deadline: Not specified
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  • Badger Holdings is a specialised insurance and related services company. Founded in 1995, we currently employ over 700 staff members across South Africa and Australia and insure over 180 000 clients with premiums in excess of US$100 million. Through a unique blend of skills and expertise, Badger Holdings has grown into a formidable force in the insuran...
    Read more about this company

     

    Mid-Level Business Analyst (AI Product Delivery)

    What a Typical Day Looks Like

    • Map real business processes and design improved, AI-enabled workflows
    • Own requirements end-to-end, from discovery through to delivery and acceptance
    • Write Product Requirement Documents that specify inputs, outputs, acceptable behaviour ranges, and the human's role in the loop, not just features
    • Translate executive vision into structured, build-ready specifications
    • Use data to validate assumptions and challenge what you are told
    • Define edge cases, failure modes, and escalation paths as first-class requirements, not afterthoughts
    • Run structured discovery sessions and facilitate workshops to resolve conflicting stakeholder priorities

    This is not a documentation role. It is a thinking role.

    About You

    You are comfortable operating without a script. You take a vague brief, structure it, and produce something engineers can build from. You actually prefer working this way.

    You will need to

    • Have 3+ years of experience as a Business or Systems Analyst, owning delivery from discovery to implementation
    • Build structured process maps (BPMN, UML, or similar) without guidance
    • Have worked in Agile environments: sprint participation, stand-ups, backlog refinement, and retrospectives
    • Write user stories, functional specs, or PRDs you would be prepared to defend at interview
    • Query and interpret data (SQL, Excel, or BI tools) to validate requirements and challenge assumptions
    • Prioritise work using structured frameworks (MoSCoW or equivalent) and maintain traceability across the requirement lifecycle
    • Run workshops, challenge stakeholders, and navigate conflicting priorities within a department

    You will stand out if you

    • Have written PRDs or functional specifications for products where the output was non-deterministic or required human review: customer-facing automation, recommendation features, or decision-support tools all count
    • Understand how to design for uncertainty, including specifying what happens when the AI gets it wrong, not only when it gets it right
    • Have experience in regulated environments: insurance, finance, or healthcare

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Badger Holdings (Pty) Ltd on badgerholdings.mcidirecthire.com to apply

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