Motor Claims Administrative Consultant at Santam Insurance

hat will make you successful in this role?

• Providing administrative support functions for the Claims Services Consultants
• Creating or amending orders
• Processing payments to relevant suppliers (e.g. Motor Body Repairers)
• Expediting - ensuring delivery of replacement goods and follow-up of services by external suppliers
• Summarising claims

Qualifications

• Matric
• Short term insurance-related qualification (preferable)
• 2- 3 years’ experience in a short-term claims department

Knowledge and Skills

• Claims administration
• Claims settlements of a complex nature
• Payment approval and rejections
• Operate within claims guidelines and compliance
• Coach and mentor less experienced short term claims clerks

Personal Attributes

• Business insight - Contributing independently
• Manages complexity - Contributing independently
• Plans and aligns - Contributing independently
• Manages conflict - Contributing independently

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently