Motor Claims Relationship Manager X3 (JG 8) at Santam Insurance August, 2024

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- Motor Claims Relationship Manager X3 (JG 8) at Santam Insurance
Posted: Aug 21, 2024

Expires: Not specified

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Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
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Motor Claims Relationship Manager X3 (JG 8)
- Job Type Full Time
- Qualification Matric
- Experience 5 years
- Location Western Cape
- City Cape Town
- Job Field Insurance
WHAT WILL YOU DO?

CRM PRINCIPAL ACCOUNTABILITIES
- Management and control of Motor Body Repairers’ KPI’s
- Support Assessing team
- Manage and handle complaints
- Excellent complaints handling and report writing
- Sound knowledge of Smart Repair Technology
- Repair versus replace methodology
- Application of below business standards:
- Normalise Cost Ratio (NCR)
- Average Repair Cost (ARC)
- ARC plus Ancillary Cost (ACPC)
- Utilisation of alternative and green parts
- Additional cost after FRC
- Management of MBR/Santam systems as below:
- Abuntex
- Qapter Connect
- RPM
- Parts Procurement Systems
- PartSmart
- Initiate, lead and manage Supplier Performance Measurement meetings as per schedule
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
QUALIFICATIONS AND EXPERIENCE
- At least 5 years Motor Assessing Experience
- Abuntex Certified
- Claims Centre
- Santam System knowledge
- Technical Qualification
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Method of Application

Interested and qualified? Go to Santam Insurance on careers.sanlamcloud.co.za to apply

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Motor Claims Relationship Manager X3 (JG 8) at Santam Insurance

Motor Claims Relationship Manager X3 (JG 8)

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Motor Claims Relationship Manager X3 (JG 8) at Santam Insurance

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