MRO and Services Manager - Sub-Equatorial Africa and South Africa at Valmet

• Valmet is looking for an experienced and driven MRO and Services Manager to lead our business across Sub-Equatorial Africa and South Africa. This is a strategic leadership role focused on driving customer satisfaction, profitable growth and operational excellence in a dynamic industrial environment.

In this role, you will:

• Execute the regional MRO & Services business plan to meet orders, sales, and profitability targets.
• Implement corporate and regional strategies in collaboration with local teams.
• Build and maintain strong relationships with key end-users and internal stakeholders.
• Identify and engage potential customers to understand and meet their service needs.
• Lead business initiatives aligned with global and regional directives.
• Support and guide sales teams and partner networks to achieve business objectives.
• Manage and coach a team of 8 inside sales & administrative professionals across the territory.
• Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Oversee the inquiry-to-invoice and order-to-invoice processes, ensuring timely and competitive proposals.
• Ensure legal and regulatory compliance in all regional operations.
• Collaborate within a matrix organization

What You Bring:

• Bachelor’s degree or diploma with Trade Test in Mechanical Engineering, Instrumentation, or a related field.
• Experience in the Valves, Pumps, or Automation industry.
• At least 10 years of proven success in MRO and service business execution.
• Minimum 5 years of experience leading a sales team and developing business within the Valve, Instrumentation or Automation Industry.
• Strong technical orientation with in-depth knowledge of industrial valves.
• Experience working with customers in refining & chemicals, pulp & paper, metals & mining industries in Sub-Equatorial Africa and South Africa.
• Demonstrated leadership, coaching, and conflict resolution skills.
• Excellent interpersonal, communication, and negotiation abilities.
• Strong business acumen, analytical thinking, and time management.
• Sales growth mindset with a deep understanding of the territory and customer needs.
• Willingness to travel approximately 30% of the time locally and to export countries.
• Ability to thrive in a matrix organization and manage cross-functional collaboration.
• Successfully develop & drive new ambitious strategies to sell services in the territory.