MS Cloud Storage Specialist at Durban University of Technology

Overall Purpose of the Job

• To design, implement, manage, and optimise DUT’s Microsoft Cloud-based storage infrastructure (e.g., OneDrive, SharePoint, Teams, and Azure storage). The role ensures efficient, secure, and scalable data storage and retrieval, aligning with institutional digital transformation objectives.
• The incumbent supports staff and students by ensuring data availability, compliance with security and privacy standards, and seamless integration of cloud storage into academic and administrative operations.

Minimum Requirements

• Bachelor’s degree in information Technology, Computer Science, or related field. (NQF Level 7).
• 3–5 years experience in managing cloud infrastructure and enterprise storage systems and 3 years minimum time spent on the job
• 5+ years’ experience in Microsoft 365 cloud environments, Azure storage, and higher education ICT environments
• Knowledge of the Microsoft 365 suite
• Cloud storage configuration
• ICT infrastructure management
• Troubleshooting and support

Ideal

• Postgraduate qualification or professional certifications in Microsoft Cloud technologies (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert)
• Expertise in Azure administration
• Data lifecycle management
• Hybrid cloud integration
• Scripting and automation (PowerShell)
• Security and compliance frameworks

Summary of Duties:

Cloud Storage Management and Administration

• Perform regular monitoring of storage performance, availability, and scalability
• Implement best practices for storage optimisation and capacity planning.
• Troubleshoot technical issues and provide timely solutions to maintain service availability.

Data Security, Backup, and Compliance

• Implement security controls to protect institutional data stored in the Microsoft cloud environment.
• Ensure compliance with data privacy legislation such as POPIA and GDPR.
• Configure and monitor encryption, retention, and data loss prevention policies.
• Liaise with ICT security teams to integrate storage management with enterprise security frameworks.

 User Support and Training

• Provide technical support to staff and students on the use of Microsoft cloud storage solutions.
• Resolve user queries related to storage capacity, access, and synchronisation.
• Develop and deliver training workshops on effective use of OneDrive, SharePoint, and Teams for storage and collaboration.

Systems Integration and Optimisation

• Integrate Microsoft cloud storage with other institutional systems such as LMS, ERP, and email.
• Configure APIs and connectors to enhance interoperability across platforms.
• Collaborate with software vendors and ICT developers to enable seamless integration.

Monitoring, Reporting, and Continuous Improvement

• Monitor system performance, usage trends, and storage analytics using Microsoft tools.
• Generate reports for management on storage utilisation, compliance, and user activity.
• Conduct regular review sessions to align storage management with DUT’s digital strategy.

Disaster Recovery and Business Continuity

• Ensure Microsoft cloud storage solutions are aligned with DUT’s disaster recovery plan.
• Regularly test backup and recovery processes to ensure reliability during crises.
• Support institutional business continuity by ensuring uninterrupted access to critical data.

Stakeholder Engagement and Collaboration

• Collaborate with academic departments to support research and teaching storage needs.
• Engage administrative units to align storage solutions with operational requirements.
• Serve as a liaison between DUT and Microsoft vendors for technical support and updates.

Closing Date 13 May 2026