National Customer Manager at Premier FMCG (Pty) Ltd

Reference Number: PRE191210-2

Responsibilities

• Development of annual account plans with specific objectives for the customer
• Negotiate annual customer trade agreements
• Negotiate price increases in accordance with the business strategy
• Negotiate cycle and promotional deals in accordance with agreed parameters
• Achieve profitability, in line with the business strategy
• Co-ordinate price increase implementation and control buy ins
• Co-ordinate customer activity and promotions
• Ensure channel cycle activity and promotional deals are implemented and targets are achieved
• Implement, monitor and review new product launch strategies with Brand Managers
• Manage and report trade spend and trade spend commitments
• Maintaining optimum customer relationships
• Budget and cost management
• Monitor and report competitor activity
• Communicate all relevant channel and market trend information to customers

Qualifications:

• Relevant 3-year tertiary qualification i.e. B Comm    

Experience:

• At least 5 - 7 years’ experience in a Customer Account Management role is essential
• Proven track record in successfully implementing account plans
•  Understanding of FMCG industry is an

advantage    

Competencies (Knowledge, skills and abilities):

• Analytical thinking
• Results orientation
• Ability to work in a team
• Broad business acumen
• Customer service orientation
• Relationship building
• Negotiation skills
• Professionalism