National Skincare Expert (Estee Lauder & La Mer) at The Estée Lauder Companies Inc.

Description
Conduct technical education at salons:

• Educate staff in salons about brand's professional products theory, including techniques, applications, and unique selling points.
• Educate and inspire staff in salons on current trends by running workshops for S/S, F/W.

Facilitate retail and professional calendar classes at Education Center:

• Retail Programs: New staff, Ritual & Selling Skills, Performance.
• Professional Programs: FSD, Gray Coverage, Puretone Solution 1 & 2, Trend Color, Trend Style, Damage Remedy and Scalp Remedy Renewal, Treatment.

Conduct In⁃salon training:

• Improve retail and professional product sales for salons.
• Educate new staff and stylists for concept salon.
• Solve individual problems and issues for every salon.
• Conduct product sales training for internal sales staff (SDPs).
• Provide training for newly opened salons.

Create and update salon educational material: 

• Create documentation for new products related salon retail, and professional products.
• Update retail product orientation and professional product/technique material. Update in⁃salon training material.
• Create training documents for SDPs.

Assist team and other departments:

• Assist or advanced care training for daymakers and PPT.
• Assist in technical education for concept salon promotional events.
• Assist PR team: SAFA backstage work/events/Press launches.
• Assist salon marketing team: Technical advice and support on locally developed trend collection brochures, salon services, and salon brochures.
• Assist professional product tests when necessary.
• Collect and report feedback on calendar class training.

Qualifications

• College degree and/or cosmetology license
• Minimum 3 years of experience as a beauty/salon technical educator
• Multi National Company experience is preferred
• Verbal/Written English communicaion skills