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Were for the disruptors. The movers and shakers. The change makers. The ones who understand that bravery doesnt mean recklessness. And that safe and affordable can ignite growth.We help ambitious organisations adopt Microsoft cloud. Our clients know that the right technology can free them to grow. But they also know caution thats why they work with an ex...
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Purpose
The role will be based from our offices in Cape Town but will include remote support and joint working with the project or specialist teams. The 3rd Line Support Engineer is responsible for providing our customers with high level support either as a point of escalation from the 1st or 2nd Line Support Engineers or in conjunction with other specialist teams within Operations. You will ensure that service level agreements are met whilst delivering reliable resolution of customer technical issues when raised via Cloud Direct support lines, Livechat, email or self-service portals.
Technical Skills
Role and Responsibilities
Desirable Skills List
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