New Business Development Consultant at Fidelity Services Group

Minimum Requirements

• Minimum of 3 years’ experience in Cleaning / Service Industry – preferably from a solution contract sales industry
• Experience in selling soft services / similar services would be an advantage
• Tertiary qualification (preferred)
• Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
• Cold calling and telemarketing where necessary
• Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
• Proven sales track record achieving sales targets
• Excellent communication and presentation skills (written and verbal)
• Good interpersonal skills
• Ability to interact with clients at all levels
• Assertive
• Valid SA driver’s license and own vehicle

Job Specification

• Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
• Achieve monthly sales targets as set out in budget
• Correctly cost new business achieving the maximum margin on new business
• Ensure contracts are correctly signed and filed for new business
• Plan, set budgets and targets
• Prepare quotes and present to clients as soon as possible meeting the client’s expectations
• Prepare proposals which clearly set out the terms and conditions for the proposed contract / tender
• Prospects potential customers within the target profile
• Develop, build and maintain strong relationships with potential customers
• Develop innovative and creative solutions to identify and develop new customers
• Proposes and closes sales that achieve set company target according to company policies and procedures
• Sustains sales activities; appointments, proposals, cold calls, database updates and reporting
• Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
• PRO at client functions
• Maintain contact with existing clients and develop new business
• Timeous handling of queries
• Where appropriate provide alternatives to ensure we get the business
• Formally introduce operations staff to new clients before commencement
• Ensure operational staff receives the correct documentation to start contracts or special job
• Provide onsite assistance on start of contract
• Follow-up with operations to ensure that contract is functioning in accordance with specifications
• Plan weekly sales prospects
• Prepare and present weekly / monthly sales reports at month end / weekly sales meetings
• Target projects
• Re-quoting at existing business
• Assist with training of new sales staff
• Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
• Able to handle a number of different assignments at the same time